Business Administrator
2 months ago
**Business Administrator**
**Full time - Donald Business Centre**
**Starting salary - $38,317.00**
**Why should you join our team?**
At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.
**At Access Credit Union, our values are straightforward**:
- Do good
- Be better
- Own it
- Move forward
**What will you be doing?**
The Business Administrator provides a superior member experience by greeting members, responding to inquiries and promoting the products and services of the credit union while providing administrative support to the Business Lending team.
**Key Responsibilities**:
- Greet members and potential members, responding to inquiries on basic credit union products and services.
- Responsible for member problems and resolutions wherever possible, referring more complex issues to the appropriate person or department.
- Refer members, in person or via telephone, to appropriate staff members and departments as necessary.
- Responsible for opening and maintaining business memberships and accounts, setting up online banking and troubleshooting
- Administer and process specialized accounts such as estates for businesses, property management companies, lawyer and real estate trust
- Act as the member point of contact for CAFT
- Solicit new members and foster business development through service excellence, product knowledge and teamwork.
**What do you need?**
- Grade 12 diploma or equivalent
- Business Administration or other post-secondary education would be considered an asset
- Previous customer service experience
- Demonstrated desire to serve others in a friendly and professional manner
- Ability to identify and willingness to act upon sales and service opportunities
- Strong interpersonal and communication skills, both verbal and written
- Attention to detail with high degree of accuracy
- Ability to work in fast-paced environment and perform well under pressure
- Knowledge of risk management within the financial industry
- Proficient computer skills
**Are you ready to?**
- Be an ambassador for our brand, values and products
- Ensure things get done efficiently
- Go home each day feeling accomplished
- Challenge the status quo
- Build a career
- Continue learning
**We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.**
**Salary**: From $38,317.00 per year
**Benefits**:
- Company events
- Company pension
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Wellness program
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Winnipeg, MB R3C 1M4: reliably commute or plan to relocate before starting work (required)
**Education**:
- DCS / DEC (preferred)
Work Location: In person
Application deadline: 2023-07-25
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