Hotel Guest Service Agent

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and...

**POSITION AVAILABLE: Guest Service Agent** **REPORTS TO**:Guest Services Manager** **LOCATION: Staybridge Suites Oakville-Burlington** **ADDRESS: 2511 Wyecroft Road, Oakville, ON, L6L 6P8** **SUMMARY**: Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent is responsible to ensure guest satisfaction by dealing...

**Activities**: - Provide personalized, warm, sincere and exceptional guest service at every given opportunity. - Assist guests with check-in and check-out, warmly welcoming them to the property. - Secure payment according to hotel policy. - Liaise with Housekeeping and other departments to ensure guests’ requests are followed through. - Develop a...

Work Term: Permanent Work Language: English Hours: 40 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years- or equivalent experienceWork setting: Hotel, motel, resortTasks: Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations...

**Activities**: - Provide personalized, warm, sincere and exceptional guest service at every given opportunity. - Assist guests with check-in and check-out, warmly welcoming them to the property. - Secure payment according to hotel policy. - Liaise with Housekeeping and other departments to ensure guests’ requests are followed through. - Develop a...

Demonstrate a positive and proactive attitude. - Be committed to providing exceptional guest care through use of initiative and empowered decision making. - Greet and respond to guests with appropriate action and provide accurate information about our hotel and the area. - Check in/check out guests in a friendly manner ensuring accuracy of all...

**COMPANY DESCRIPTION**: **JOB PURPOSE**: The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests that they’ve made the right choice to stay with us. To deliver a great guest experience - a Guest Services Representative will check in and out guests efficiently,...

THE ROLE:The Assistant Front Office Manager position is generally responsible for managing and coordinating the activities of all Front Office employees (guest registration, security, telephone services and night audit) to ensure guest satisfaction and maximizing hotel profitability.ACTIVITIES:The duties of the Assistant Front Office Manager include, but are...

**JOB OVERVIEW**: **COMPANY DESCRIPTION**: Holiday Inn® hotels look for people who are genuine, friendly, thoughtful and resourceful. People who care enough to go the extra mile to give our guests a great experience. Welcome. Now that you are a part of our family, let’s explain the role you'll play. What’s the job? The moment a guest steps into one of...

Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 yearsTasks: Register arriving guests and assign rooms Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Investigate and resolve complaints and claims Process...

About us [aboutus] Holiday Inn Oakville Centre 590 Argus Road, Oakville, ON 147 Guest Rooms, Fitness Centre, Pool, Restaurant, Meeting Space/Rooms [daytoday] **Job description**: Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay. Determines the guest's reservation status and identifies how long the guest will stay....

Education: Other trades certificate or diploma - Experience: 2 years to less than 3 years **Work setting**: - Hotel, motel, resort **Tasks**: - Perform same duties as workers supervised - Assist clients/guests with special needs - Co-ordinate, assign and review work - Ensure smooth operation of computer systems, equipment and machinery, and arrange for...

HOTEL ROOM ATTENDANTS Room attendants (Housekeepers) are responsible for cleaning guest rooms for stay over and checkout guests - Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or specified cleaning agents and tools by extending arms over head, bending and stooping. - Adhere to...

HOTEL ROOM ATTENDANTS Room attendants (Housekeepers) are responsible for cleaning guest rooms for stay over and checkout guests - Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or specified cleaning agents and tools by extending arms over head, bending and stooping. - Adhere to...

The Front Desk Agent welcomes everyone to the hotel and provides exceptional customer service. Checks guests in and out using Opera Property Management System Promotes IHG One Rewards programs. Code electronic keys. Take cash and credit card payments and balancing float at end of shift. Answering switchboard, wake up calls, Liase with Housekeeping and...

The Front Desk Agent welcomes everyone to the hotel and provides exceptional customer service. Checks guests in and out using Opera Property Management System Promotes IHG One Rewards programs. Code electronic keys. Take cash and credit card payments and balancing float at end of shift. Answering switchboard, wake up calls, Liase with Housekeeping and...

_This job posting is for a position at a Hotel owned and operated by, an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees._About UsTravel is a journey. We help make it a joy.Starting with a warm, inviting welcome for all guests, whether traveling on...

_This job posting is for a position at a Hotel owned and operated by, an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees._About UsHoliday Inn Oakville Centre590 Argus Road, Oakville, ON147 Guest Rooms, Fitness Centre, Pool, Restaurant, Meeting...

About us [aboutus] Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are...