Nwohr Program Communications Lead

7 days ago

Thunder Bay, Canada St Joseph's Care Group Full time

**MEDITECH EXPANSE CAPITAL PROJECT**
**Status: Full Time TEMPORARY**
**Hourly Range: $39.979 - $47.034**

The NWOHR Program Communications Lead works within the NWOHR Program Team and reports to the Program Director on all NOWHR functional activities. The NWOHR Program Communications Lead supports the implementation of proactive and effective communicationsthat promotes the Program Plan and regular execution, maintenance and measurement of Communications & Engagement activities, including social media initiatives, media relations, and content/message development and delivery. The NWOHR Program Communications Lead will facilitate engagement and collaboration with internal and external stakeholders, including member Hospitals across the Northwest and advance and develop communication materials including: articles, memos, bulletins, posters, new releases, presentations, surveys, focus groups, displays, employee forums, web content, video scripts, advertisements, leader toolkits and speaking points. The NWOHR Program Communications Lead will be involved in overseeing engagements and projects that advances the reputation and position of the Program and the Digital Health Roadmap.

North Western Ontario has established a forward-thinking Digital Health Vision. This vision is to be a leading health system - enabled by innovative digital transformation - where partners work together to achieve the best outcomes and care experience for the people of North Western Ontario”. At the centre of our Vision is a person, patient, client. Each person will be surrounded by a single, person-centric North Western Ontario Health Record (NWOHR), where clinicians work seamlessly regardless of where they work or how they are funded. Many other tools will both link into and leverage the NWOHR. As technology changes and we continue to innovate, our vision provides for those tools to also link into the NWOHR.

The NWOHR Program will transform and enable health care across the region and stakeholders residing from the Manitoba border in the west to Manitouwadge in the east will play key roles in the Program. Innovation in stakeholder engagement, experience working in virtual teams, and willingness to travel in the region will be required for all members of the Program team. The Program requires staff who are self-motivated, energetic, independent, and who thrive in roles requiring ongoing prioritization of multiple demands. This is a once-in-a-career opportunity to be part of a transformation impacting all health system staff and clinicians in Northwestern Ontario.

**Primary Responsibilities/Accountabilities**:

- Must provide patient care or services in a manner that is consistent with TBRHSC mission, vision, values and reflects the philosophy of patient and family centred care.
- Must treat all information concerning patient affairs or illnesses and/or hospital business as confidential, privileged information, which must never be discussed except in the course of duty.
- Must be accountable for ensuring the safest patient care and services and for recognizing and reporting safety incidents or potentially unsafe conditions.
- Must abide by the Code of Conduct, work to foster an inclusive environment that honours each individuals uniqueness, and provides a culturally safe experience through respect and compassion for all staff, professional staff, patients, and community partners.
- Manages the Communications Working Group
- Interacts with and empowers leaders and cross-functional teams in consultation with the Program Director, and NWOHR Leadership Team, member hospitals and the Communications Working Group
- Oversees and leads special projects.
- Support the updating and monitoring of corporate website, intranet and social media channels
- Design and delivery of engagement initiatives for strategic planning and other initiatives.
- Consultation, design and deliver of communications & engagement resources and programs for health system partners, as appropriate.
- Tracking, evaluation and reporting on program communications effectiveness, reach and relevancy.
- Write content for internal and external audiences.
- Support brand management.
- Provide media relations support.
- Advises the Communications Working Group of emerging issues.
- Other duties as assigned.

**Qualifications and Experience**:

- Minimum 5 years of experience in communications and/or public relations required.
- Experience in a health care environment
- Demonstrated experience in community outreach, consultation or stakeholder management
- Experience in working with First Nations and Indigenous Communities/Partners
- Experience in Crisis Management and/or Emergency Management Communications
- Experience with social media tools, branding, and multimedia vehicles.

**Skills and Abilities**:

- Highly effective communication skills, i.e., technical, writing, conversational.
- Knowledge of emerging issues, challenges and gaps in ensuring equitable and effective health

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