Implementation Manager, Mid Market

2 weeks ago

Vancouver, Canada Procore Full time

Procore is hiring an** Bilingual Implementation Manager** to partner with clients to manage training, drive adoption, and build long-lasting partnerships. This role is a balance of independent work where you’ll own and develop multiple new accounts at a time while also partnering with Account Executives, Product, and other Customer Success team members to help your clients join and grow with Procore. _This is not a sales position._

As an **Implementation Manager,** you will have the opportunity to plan roll-out strategies then execute the implementation and onboarding of new accounts for Canada's Mid-Market customers while also contributing to a growing team and office.

**What you’ll do**:

- Taking new clients and transforming them into Procore experts and evangelists through training (in-person and remote via screen sharing software), support, and relationship management
- Providing the highest level of service and support to Procore’s clients through diligent communication
- Collaborating with all levels of the Procore organization to develop best practices, connect clients with Product Managers and Marketing to further client success and Procore’s evolution as a market leader
- Complete immersion and mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices
- 5-10% travel to visit client sites, attend industry events, other Procore offices, and more

**What we’re looking for**:

- Fluent in both English and French
- 2+ years experience managing implementations, including onboarding, training, and new client relationships focused on Mid-Market clients
- Bachelor degree or equivalent work experience
- A tech industry sophomore looking for a new challenge and who has previously managed SaaS software platform implementation, including onboarding, training, and new client relationships
- Construction pros looking to transition into a fast-paced software company who have experience in a project administration or management role within the construction industry, including Project Engineer, Project Manager, Assistant Project Manager, and Project Administrator
- Procore platform users (highly preferred, not required)
- Must be technology evangelists and promoters of modernizing the Construction industry

**Additional Information**

**Perks & Benefits**

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

**About Us**

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

  • Implementation Manager, Mid-market, Specialty

    3 days ago

    Vancouver, Canada Procore Full time

    We're looking for an **Implementation Manager** to create the foundation for long-lasting partnerships with our clients by helping them onboard and grow with Procore. In this role, you'll leverage a consultative approach to managing software implementations, conducting trainings, and increasing product adoption. You'll play an instrumental role in developing...

  • Implementation Manager, Mid-market, Specialty

    4 weeks ago

    Vancouver, Canada Procore Technologies Full time

    **Job Description**: We're looking for an **Implementation Manager** to create the foundation for long-lasting partnerships with our clients by helping them onboard and grow with Procore. In this role, you'll leverage a consultative approach to managing software implementations, conducting trainings, and increasing product adoption. You'll play an...

  • Account Executive, New Business

    6 days ago

    Vancouver, Canada Hootsuite Full time

    We're looking for an Account Executive, New Business (Mid-Market) to help us develop and close new business with mid-market Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. You will work with our inbound lead generation teams as well as prospect and...

  • Account Executive, New Business

    4 weeks ago

    Vancouver, Canada Hootsuite Full time

    We're looking for an Account Executive, New Business (Mid-Market) to help us develop and close new business with mid-market Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. You will work with our inbound lead generation teams as well as prospect and...

  • District Manager, Mid

    4 weeks ago

    Vancouver, Canada EDC Full time

    **District Manager, Mid-Market Business - Vancouver office** - 000451 **Posting Date**: Jan 25, 2023, 2:08:23 PM **Primary Location**: British Columbia-Vancouver **Job Type**: Permanent **Schedule**: Full-time EDC is Canada’s export credit agency, offering information, knowledge and innovative commercial solutions to help Canadian exporters and...

  • Manager, Customer Onboarding

    1 week ago

    Vancouver, Canada T-Net British Columbia Full time

    Manager, Customer Onboarding (Mid-Market)We are currently seeking a Manager, Customer Onboarding and Implementation to join our Customer Success department in Burnaby or Toronto.Reporting to the Senior Manager of Onboarding, this role will be responsible for oversight of the team responsible for the Onboarding and Implementation of our highest value...

  • Manager, Customer Onboarding

    1 week ago

    Vancouver, Canada T-Net British Columbia Full time

    Manager, Customer Onboarding (Mid-Market)We are currently seeking a Manager, Customer Onboarding and Implementation to join our Customer Success department in Burnaby or Toronto.Reporting to the Senior Manager of Onboarding, this role will be responsible for oversight of the team responsible for the Onboarding and Implementation of our highest value...

  • Manager, Customer Onboarding

    1 week ago

    Vancouver, Canada T-Net British Columbia Full time

    Manager, Customer Onboarding (Mid-Market)We are currently seeking a Manager, Customer Onboarding and Implementation to join our Customer Success department in Burnaby or Toronto.Reporting to the Senior Manager of Onboarding, this role will be responsible for oversight of the team responsible for the Onboarding and Implementation of our highest value...

  • Manager, Customer Onboarding

    1 week ago

    Vancouver, BC, Canada T-Net British Columbia Full time

    Manager, Customer Onboarding (Mid-Market) We are currently seeking a Manager, Customer Onboarding and Implementation to join our Customer Success department in Burnaby or Toronto. Reporting to the Senior Manager of Onboarding, this role will be responsible for oversight of the team responsible for the Onboarding and Implementation of our highest value...

  • Vice President, Mid-market M&a, Corporate Client

    7 days ago

    Vancouver, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Director, Commercial Banking Mid-Market

    3 days ago

    Vancouver, Canada Canadian Imperial Bank of Commerce Full time

    Director, Commercial Banking Mid-Market page is loaded Director, Commercial Banking Mid-Market Apply locations Vancouver, BC time type Full time posted on Posted 3 Days Ago job requisition id 2411045 We’re building a relationship-oriented bank for the modern world. We need...

  • Director, Commercial Banking Mid-Market

    3 days ago

    Vancouver, Canada Canadian Imperial Bank of Commerce Full time

    Director, Commercial Banking Mid-Market page is loaded Director, Commercial Banking Mid-Market Apply locations Vancouver, BC time type Full time posted on Posted 3 Days Ago job requisition id 2411045 We’re building a relationship-oriented bank for the modern world. We need...

  • Director, Commercial Banking Mid-Market

    3 days ago

    Vancouver, Canada Canadian Imperial Bank of Commerce Full time

    Director, Commercial Banking Mid-Market page is loaded Director, Commercial Banking Mid-Market Apply locations Vancouver, BC time type Full time posted on Posted 3 Days Ago job requisition id 2411045 We’re building a relationship-oriented bank for the modern world. We need...

  • Manager, Customer Onboarding

    2 weeks ago

    Vancouver, Canada CLIO Full time

    What your team does:   Your Onboarding team includes Onboarding Specialists and Implementation Managers who leverage a deep understanding of enterprise customer goals & workflows to help them achieve concrete and rewarding value at the right time.  Working closely alongside our Customer Success Managers, Data Migrations & Account Builder teams,...

  • Dealer Implementation Manager

    4 days ago

    Vancouver, Canada CARPRAZE Full time

    **Dealer Implementation Manager** Carpraze is hiring! Who We Are: A startup born and based right here in British Columbia with big plans to optimize and improve the automotive sector with some transforming software. Our focus is on bringing dealership operations into today’s era and beyond with utilities that promote communication, customer engagement,...

  • Commercial Account Manager

    3 weeks ago

    Vancouver, BC, Canada Impact Recruitment Ltd Full time

    Our insurance brokerage client is looking for a talented and experienced Commercial Account Manager to join their small (but mighty!) If you have 3 to 5 years of account management experience (bonus if you have construction risks experience), a Level-2 Insurance license, and solid ability to work independently – let’s chat! With roots tracing back to...

  • Food Store Manager

    7 days ago

    Vancouver, Canada Consusmer Food Market Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience **Tasks**: - Direct and control daily operations - Evaluate daily operations - Plan and organize daily operations - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales...

  • Senior Consultant – ESG Strategy and Assurance

    2 weeks ago

    Vancouver, Canada Environmental Resources Management (ERM) Full time

    Senior Consultant – ESG Strategy and Assurance (Mid level) page is loaded Senior Consultant – ESG Strategy and Assurance (Mid level) Apply locations Vancouver, Canada Perth, Australia Melbourne, Australia Brisbane, Australia Toronto, Canada time type Full time posted on Posted 30+ Days Ago job requisition id R00022018...

  • Senior Consultant – ESG Strategy and Assurance

    2 weeks ago

    Vancouver, Canada Environmental Resources Management (ERM) Full time

    Senior Consultant – ESG Strategy and Assurance (Mid level) page is loaded Senior Consultant – ESG Strategy and Assurance (Mid level) Apply locations Vancouver, Canada Perth, Australia Melbourne, Australia Brisbane, Australia Toronto, Canada time type Full time posted on Posted 30+ Days Ago job requisition id R00022018...

  • Senior Consultant – ESG Strategy and Assurance

    2 weeks ago

    Vancouver, Canada Environmental Resources Management (ERM) Full time

    Senior Consultant – ESG Strategy and Assurance (Mid level) page is loaded Senior Consultant – ESG Strategy and Assurance (Mid level) Apply locations Vancouver, Canada Perth, Australia Melbourne, Australia Brisbane, Australia Toronto, Canada time type Full time posted on Posted 30+ Days Ago job requisition id R00022018...