Customer Service Supervisor
2 weeks ago
_**Welcome to Groupe Touchette**_ We are the largest Canadian-owned tire distributor and have been for over 40 years
If the automotive industry is your passion, you are surely the profile we are looking for
The **Customer Service Supervisor -Prairies** will work closely with the Manager to assist, coach and mentor representatives to maximize performance and overall call quality.
**Responsibilities**
- Participate in the achievement of customer service objectives
- Contribute to the creation of a high-performance team by coaching and guiding team members on support procedures, best practices, work processes and encouraging new ideas.
- Ensure that customer issues are resolved efficiently while maintaining a high level of customer satisfaction.
- Plan, prioritize and coordinate team workloads.
- Actively participate in the development and implementation of the SAP solution within the team by contributing to process creation, testing activities, training and implementation.
- Provide support and act as a change agent for continuous process improvement and the implementation of a results-oriented customer experience and culture.
- Collaborate with service quality assurance.
**Success Factors**:
- Excellent team management and coaching skills.
- Excellent communication skills and ability to manage difficult situations.
- Customer, solution, action and results oriented.
- Ability to easily establish and consolidate business relationships with internal and external partners.
- Ability to work independently and manage several projects simultaneously.
- Proven resourcefulness and ability to work in a fast-paced environment.
- Having experience in the tire industry is an asset
GTCORP
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
-
Customer Service Supervisor
4 days ago
Edmonton, Canada Executive Flight Centre Group Ltd Full timeFull Time Customer Service Supervisor Main Terminal - YEG Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and...
-
Supervisor, Taxation Customer Service
5 days ago
Edmonton, Canada City of Edmonton Full time**Supervisor, Taxation Customer Service** **Job Number***: **46179** The Assessment and Taxation Branch (A&T) plays a very important role in Edmonton’s financial stability providing in excess of 55% of the annual operating revenue required to fund the services our citizens rely upon. Reporting to the Manager, Tax Revenue and Reporting, the Supervisor,...
-
Service Administrator
4 days ago
Edmonton, Canada Epiroc Customer Center Full time**Service Administrator - Edmonton, AB** The Service Administrator is detail-oriented and is responsible for supporting the Service Department in a analytical and administrative capacity. The position requires excellent data analytical, organizational and communication skills and will be responsible for creating service orders, control cost, business...
-
Customer service supervisor
3 weeks ago
Edmonton, Canada Onboard Immigration Full timeOnboard Immigration Services | Full time Customer service supervisor - housing construction Secondary (high) school graduation certificate Experience 2 years to less than 3 years ResponsibilitiesTasks Prepare production and other reports Supervise workers and projects Co-ordinate and schedule activities Oversee apprenticeship training Recruit and hire...
-
Customer service supervisor
3 weeks ago
Edmonton, Canada Onboard Immigration Full timeOnboard Immigration Services | Full time Customer service supervisor - housing construction Secondary (high) school graduation certificate Experience 2 years to less than 3 years ResponsibilitiesTasks Prepare production and other reports Supervise workers and projects Co-ordinate and schedule activities Oversee apprenticeship training Recruit and hire...
-
Customer service supervisor
4 weeks ago
Edmonton, Canada Onboard Immigration Full timeOnboard Immigration Services | Full time Customer service supervisor - housing construction Secondary (high) school graduation certificate Experience 2 years to less than 3 years ResponsibilitiesTasks Prepare production and other reports Supervise workers and projects Co-ordinate and schedule activities Oversee apprenticeship training Recruit and hire...
-
Dispatch Supervisor
4 days ago
Edmonton, Canada Greater Edmonton Taxi Service Full time_**Are you a well-experienced Dispatch Supervisor seeking your next great opportunity? Come work with an organization who takes pride in servicing the Edmonton community for many decades. **_ **About You** You have dispatch service call center and people management experience with a keen eye for detail. You know the city of Edmonton like the back of your...
-
Service Planner
4 days ago
Edmonton, Canada Epiroc Customer Center Full time**Functional Area**: Admin **Country/Region**: Canada **Company Name**: Epiroc Canada Inc. **Date of Posting**: January 23, 2023 **United. Inspired. **Performance unites us, innovation inspires us, and commitment drives us to keep moving forward. **We succeed in our core business because we are passionate innovators with courage to change.** With...
-
Customer service supervisor
4 weeks ago
Edmonton, AB, Canada Onboard Immigration Full timeOnboard Immigration Services | Full time Customer service supervisor - housing construction Secondary (high) school graduation certificate Experience 2 years to less than 3 years Responsibilities Tasks Prepare production and other reports Supervise workers and projects Co-ordinate and schedule activities Oversee apprenticeship training Recruit...
-
Service Technician Field
4 weeks ago
Edmonton, Canada Epiroc Customer Center Full time**Service Technician Field - Gahcho Kue Mines** We are currently searching for a driven and ambitious licensed heavy duty equipment technician who wants to take their career to the next level. For more information on the responsibilities and duties of this role please refer to the below: **Licensed Technician**: - Licensed Heavy Equipment Technician. -...
-
Customer Service Supervisor
4 weeks ago
Edmonton, Canada Hybrid Advertising Full timeWe are an advertising firm unlike any other. We specialize in helping support local businesses and humanitarian organizations. We have offices all over Canada, and due to our growth we have been given permission to hire in multiple positions. **Qualities**: - Must be clear english speaking - Dedicated to our mission to help support local businesses -...
-
Service Supervisor
4 weeks ago
Edmonton, Canada Finning Canada Full timeCompany: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Supervisor with Finning Canada, you will manage the Electrical Services team by providing strong leadership, measure technician productivity, coach, mentor, provide performance feedback and support the growth of the technicians. Supporting the Inside sales...
-
Shared Services Supervisor
6 days ago
Edmonton, Canada Finning Canada Full timeCompany: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: The Shared Services Supervisors are accountable for Maintenance Customer Order (MCO) Work Order accuracy & velocity, Service Work in Progress and Key Performance Indicators as defined by Finning Leadership. In addition to meeting metrics, Shared Supervisors are...
-
Fire Alarm Service Technician Supervisor
5 days ago
Edmonton, Canada Sterling Fire Protection Inc. Full timeCome join Sterling Fire Protection Services, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated...
-
Office Assistant/customer Service
5 days ago
Edmonton, Canada Window Mart Inc. Full time**Office Assistant** Window Mart Inc. is the leading provider of windows and doors in Alberta. We specialize in supplying and installing beautiful, high-quality, and energy-efficient, windows and doors. As an industry leader in Canada, we are proud to provide our customers with exceptional service. Window Mart company is looking for a full time office...
-
Office Assistant/customer Service
4 days ago
Edmonton, Canada Window Mart Inc. Full time**Office Assistant** Window Mart Inc. is the leading provider of windows and doors in Alberta. We specialize in supplying and installing beautiful, high-quality, and energy-efficient, windows and doors. As an industry leader in Canada, we are proud to provide our customers with exceptional service. Window Mart company is looking for a full time office...
-
Air Cargo Operations and Customer Service
1 week ago
Edmonton, Canada Airline Services International Inc. Full time**Edmonton/Calgary Cargo Operations & Customer Service Coordinator** **About us** Airline Services International Inc. delivers tailor-made air cargo GSSA solutions. Headquartered in Ontario - Canada, ASI is a globally recognized GSSA with over 30 years of experience & a well-established list of principal airlines and customer forwarders. **Air Cargo...
-
Supervisor, Registry Services
4 weeks ago
Edmonton, Canada Alberta Motor Association Full timeAMA: **YOU'RE A CUSTOMER** **SERVICE** **_guru_** **.** - Posted: 2023_ - 11-30_ - Closing: Until filled_ - Location: Edmonton South_ When it comes to leading a team, you’re definitely the whole package - a team player, a supportive coach and always the enthusiastic cheerleader. You’re a natural leader who knows how to get things done and how to...
-
Taxation Customer Service Advisor
4 weeks ago
Edmonton, Canada City of Edmonton Full time**Job Number***: **48720** The Assessment and Taxation Branch (A&T) plays a very important role in Edmonton’s financial stability providing in excess of 55% of the annual operating revenue required to fund the services our citizens rely upon. Reporting to the Supervisor of the Taxation Customer Service, the Taxation Customer Service Advisor is...
-
Housekeeping Supervisor
4 days ago
Edmonton, Canada Civeo Full timeCiveo Services Employees LP is currently looking to fill a position for a **Housekeeping Supervisor** for the **Fort McMurray** oil sands region. The Housekeeping Supervisor goes above and beyond to ensure exceptional customer service. You will be a key player as a member of the Housekeeping Team to achieve overall performance goals, identify opportunities,...