Fire Alarm Service Technician Supervisor

2 weeks ago

Edmonton, Canada Sterling Fire Protection Inc. Full time

Come join Sterling Fire Protection Services, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated to upholding the highest quality of work, and are eager to be part of a forward-thinking organization that values expertise, teamwork, and continuous growth, then join us in our mission to provide top-tier fire protection services that set the standard for safety and security. We don’t just fight fires - we ignite your career

The Fire Alarm Service Supervisor is a leadership role responsible for overseeing and coordinating the day to day operations of the fire alarm service team, ensuring efficient service delivery, compliance with regulations, and high-quality customer interactions. This position involves providing technical guidance and managing resources, but not the hiring, terminating, or high level management of employees. The supervisor plays a pivotal role in upholding high standards of fire safety and operational efficiency.

**Who You Are**
- You have a positive and upbeat attitude
- A natural leader or have leadership experience
- You have high accountability to Sterling Fire
- You take your responsibility seriously
- You are attentive to details, employees and customers

**What You’ll Do**
- **Participate as requested in productivity meetings with the service department. **Alignment of the owners, managers, supervisors, admin staff and technicians is critical in achieving Sterling Fire’s vision. Collaboration of various types and formats will be required. Supervisors will be expected to bring valuable discussion points to meetings, work to collaboratively identify and resolve issues and support the service manager in ensuring directives are carried out.
- **Provide technical support to the service manager. **Supervisors will perform a crucial role in supporting the service manager. Technical aspects of the management/supervisory set will be provided by the supervisor. The service manager will rely on the supervisor (and other staff) to provide technical expertise while managing various scenarios.
- **Assist technicians with Inspection, repairs and maintenance. **Helping the technicians with the technical aspect of their duties or workload to ensure jobs are completed as required to meet the schedule will be required.
- **Ensure technicians have sufficient time to complete reports and associated paperwork. **Communicate with technicians, scheduling and management to ensure technicians have time to complete reports in a timely manner.
- **Provide support to ensure technicians are able to complete scheduled appointments and are providing appropriate comments. **Ensure technicians are continually using the correct format and procedures to provide the required information for use by other members of the team. Ensure new hires have the support they need to implement their training.
- **Ensure technicians are utilizing scheduling software as directed by management. **Ensure scheduling software is filled out completely and correctly for use by other members of the team.
- **Represent Sterling Fire with clients. **Ensure Sterling Fire’s interests are always being represented while communicating with clients and technicians. Additionally, assist management to ensure technicians are representing the company appropriately.
- **Communicate with technicians, dispatch and management. **Effectively communicate with the office and technicians to ensure the productivity of technicians. Successfully assisting with scheduling issues, technical issues or additional workload such as service calls is the hallmark of an effective supervisor.
- **Attend service calls. **Attend regular hours and after hours calls as directed and ensure systems are left in operation. Additionally, provide support for technicians performing service calls.
- **Troubleshoot systems. **Perform technical investigations and troubleshoot as required. Repair systems and ensure systems are left in operation. Additionally, provide support for technicians providing troubleshooting services.
- **Participate in on call rotation. **Be available and prepared for standby shifts. Calls must be answered immediately and attended to within 1 hour if in town, departure within 30 minutes if out of town. Ensure systems are left in operation. Provide support for technicians after hours if necessary.
- **Appearance. **Ensure technicians are representing Sterling Fire appropriately with their appearance. Professional clothes/company uniform and a neat appearance are requirements of the job. Coordinate with management to ensure uniforms are available and conditions are met.

**What You Need**
- Electrician with “P” - ticket or CFAA licence
- Certification in applicable field. This may include one or

  • Fire Alarm Technician

    1 month ago

    Edmonton, Canada Fire Alarm Systems Technologies Inc. Full time

    **Fire Alarm Technician Required** Fire Alarm Systems Technologies Inc. We are a small fire alarm company that has been in business for 30 years that requires a qualified fire alarm technician to service and maintain fire alarm systems both conventional and addressable. This is a permanent, full time position. Majority of the work will be in the Edmonton...

  • Fire Alarm Service Technician

    5 days ago

    Edmonton, Canada Sterling Fire Protection Inc. Full time

    Come join Sterling Fire Protection, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated to...

  • Fire Alarm Technician

    7 days ago

    Edmonton, Canada Troy Life & Fire Safety Full time

    ResponsibilitiesTake direction from supervisors, coordinators, and/or support staff as defined by company policyBe required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as requiredEnsure that the highest standard of system reliability and client...

  • Fire Alarm Service Technician

    1 month ago

    Edmonton, Canada Sterling Fire Protection Inc. Full time

    Come join Sterling Fire Protection, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated to...

  • Fire Alarm Technician

    1 month ago

    Edmonton, Canada Amptec Fire & Security Full time

    Inspection of Fire Alarm Systems - all types including 120V, Conventional and addressable - Service and maintenance of Fire Alarm Systems - Installation, programming, and verification of Fire Alarm Systems (Programming Training Available) - Available to serve our clients after-hours on a rotating on-call schedule Experience in performing the following...

  • Fire Alarm Technician

    3 hours ago

    Edmonton, Canada Troy Life & Fire Safety Ltd. Full time

    Troy Life & Fire Safety Ltd. is looking for a **Fire Alarm Service Technician **to join our **Edmonton, AB **branch. Are you our next employee? The fire alarm service representative will be required to perform duties of maintenance, inspections and repairs on fire alarm, fire extinguisher, emergency lighting systems and other life safety systems as...

  • Fire Alarm Technician

    1 month ago

    Edmonton, Canada RS Sterling Fire Protection Inc. Full time

    Fire Alarm Technician **Duties**: - Install, maintain, and repair fire alarm systems in residential and commercial buildings - Perform system testing to ensure proper functionality - Troubleshoot and resolve issues with alarm systems - Conduct regular inspections and preventative maintenance on alarm systems - Provide technical support to customers...

  • Fire Alarm Technician

    4 weeks ago

    Edmonton, Canada Proven Fire Protection Full time

    Responsibilities: - Install, maintain, and repair alarm systems in residential and commercial buildings - Conduct site surveys to determine the best locations for alarm system components - Program and test alarm systems to ensure proper functionality - Troubleshoot and resolve issues with alarm systems - Provide technical support to customers regarding...

  • Fire Alarm Technician

    9 hours ago

    Edmonton, Canada ACAI Full time

    Fire Alarm TechnicianEdmontonDe: Troy Life & Fire Safety Ltd. un membre enregistré de l'ACAIPublié: 28 mai 2024Expire: 31 juil. 2024Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian,...

  • Fire Alarm Technician

    4 weeks ago

    Edmonton, Canada RS Sterling Fire Protection Inc. Full time

    Responsible for all aspects of alarm system installation and maintenance, including monitoring, troubleshooting, hardware installation, and programming. **Responsibilities**: - Use proper safety procedures when working with electrical equipment. - Communicate effectively with the customer over the phone and in person. - To work at heights. Flexible...

  • Fire Service Technician

    3 hours ago

    Edmonton, Canada Chubb Fire & Security Canada Corporation Full time

    _**The Chubb Fire & Security Difference...**_ - _Service Excellence_ - _Technology leadership_ - _Focus on Quality_ - _National Coverage_ - _Single Point of Contact_ - _A Name You Can Trust_ Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced...

  • Fire Alarm Technician

    1 month ago

    Edmonton, Canada Fire Tech Fire Protection Inc Full time

    **Responsibilities**: - Use a variety of tools and equipment related to the job. - Follow proper safety procedures. - Work well with computer software related to the work. - Have knowledge of various business software systems related to the work. - Communicate well with other technicians, clientele and management team. **Salary**: $38.00-$42.00 per...

  • Fire Suppression Technician Assistant

    4 weeks ago

    Edmonton, Canada RS Sterling Fire Protection Inc. Full time

    Come join Sterling Fire Protection, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated to...

  • Fire Suppression Technician Assistant

    4 weeks ago

    Edmonton, Canada Sterling Fire Protection Inc. Full time

    Come join Sterling Fire Protection, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated to...

  • Fire Alarm Technician

    1 month ago

    Edmonton, Canada Alltron Systems Full time

    **Ready to Advance Your Career?** Are you a skilled professional looking for a rewarding career opportunity in the fire protection and communication industry? Alltron Systems Fire & Communication is seeking talented individuals to join our team. **Why Choose Alltron Systems?** At Alltron Systems, we pride ourselves on our commitment to excellence and...

  • Sprinkler Service Technician Supervisor

    4 weeks ago

    Edmonton, Canada Sterling Fire Protection Inc. Full time

    Come join Sterling Fire Protection Services, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated...

  • Fire Alarm Inspection Specialist

    1 month ago

    Edmonton, Canada MMCI Safety Systems Inc. Full time

    **About Us** MMCI Safety Systems has been in the life safety and security business for 30 years. We are proud to provide excellent quality equipment and service to our clients. We are a small company who believes in taking good care of our clients and our employees. **About the Position** We are looking for a fire alarm technician to test and service...

  • Technician

    2 days ago

    Edmonton, Canada JTL Alarm & Surveillance Full time

    We are seeking a skilled and detail-oriented Alarm Technician to join our team at JTL Security. As an Alarm Technician, you will be responsible for installing, maintaining, and repairing alarm systems to ensure the safety and security of our clients' properties. Your expertise will play a crucial role in safeguarding homes and businesses against fire, theft,...

  • Technician

    2 days ago

    Edmonton, Canada JTL Alarm & Surveillance Full time

    We are seeking a skilled and detail-oriented Alarm Technician to join our team at JTL Security. As an Alarm Technician, you will be responsible for installing, maintaining, and repairing alarm systems to ensure the safety and security of our clients' properties. Your expertise will play a crucial role in safeguarding homes and businesses against fire, theft,...

  • Fire Sprinkler Technicians

    4 weeks ago

    Edmonton, AB, Canada Levitt-Safety Limited Full time

    Levitt-Safety has an exciting opportunity for an experienced technician to join our team as a Fire Sprinkler Technician with Red Seal Journeyman Status in Edmonton, AB. Our Edmonton team is looking for a quality-oriented Red Seal Journeyman Fire Sprinkler technician to join our team in helping make Canada a safer place to live and work. ...