Training and Development Specialist

6 months ago

Brampton, Canada Regional Municipality of Peel Full time

**Job Description**:
**Training and Development Specialist**

**Human Services - Peel Housing Corporation**

**CUPE Local 966**

**Status**:1 Contract Full-time - up to 12 months

**Salary Range**: $75,319 - $89,619 per year

**Location**:7120 Hurontario Street, Mississauga

**Work Mode**: Hybrid - This means you'll have the ability to work off-site and on-site as needed, depending on operational needs at the 7120 Hurontario worksite

**Hours of work**:35 hours per week**Who we are**:
Peel Housing Corporation (PHC) provides safe, well maintained living environments for tenants in Peel Living and Region of Peel owned properties. As a community housing provider our services contribute to a positive experience for residents and enhance neighbourhoods where the buildings are located.

**The Role**:
You will be responsible for the development and design of training programs for new and existing staff involved in the delivery of Peel Living programs and services. This includes developing, organizing and delivering training programs to meet the needs of all staff and external clients.

**What you will do in this role**:

- Plan, design and coordinate training programs for staff in the Region of Peel as well as externally throughout the Province
- Develops training modules to teach the regulations, policies and procedures for related acts, and all other procedures related to the delivery of Housing programs and maintaining successful tenancies as the landlord
- Maintain a thorough knowledge of government policy, programs, and legislation
- Represent the Region in Partnerships to design and deliver training province-wide
- Recommend Divisional changes to Peel Housing Corporation policies and procedures
- Identify issues and trends regarding current technologies, business practices, programs and legislation and make recommendations for improvements
- Collaborate and obtain consensus from a variety of internal and external resources on projects and events
- Develops strategic training programs based on department and interdepartmental objectives
- Provide information, advice and expertise to all divisional staff and other external government agencies
- Develop new initiatives to improve quality of service with a focus on fiscal responsibility
- Participates in the development of policies and procedures and ensures these standards are incorporated into all training programs
- In response to legislated changes or other identified needs, conducts the training sessions for all staff or designs and develops training material for People Leaders to use with their staff
- Responsible for preparing measurement tools and evaluating the effectiveness of all training programs and adjusting programs as required
- Conducts training needs assessments with all levels of staff
- Responsible for updating all training material in the event of organizational changes, legislative changes and new policies and procedures
- Coordinates the supply inventory and issuing of all necessary tools for all staff service
- Meets with People Leaders on a regular basis to identify training needs and to evaluate existing programs
- Acts as a consultant for supervisors and manager for policy clarification or interpretation on unique cases

**What the role requires**:

- Minimum of a college diploma plus one year formal education in the area of Adult Education, combined with 3-5 years experience in the social assistance field
- Ability to identify training needs, and plan, design, and deliver programs to meet the Divisions goals
- Extensive knowledge of the Housing Services Act, Residential Tenancy Act, MFIPPA, and all other applicable or proposed relevant legislation
- Excellent knowledge of community resources
- Valid driver’s license and access to a vehicle

**Skills and Abilities**:

- Ability to work independently
- Effective facilitation skills to convey information and the ability to employ a variety of instructional techniques
- Excellent communication skills including written skills for a variety of audiences at all levels and verbal skills to facilitate and to exchange and provide information as necessary
- Exceptional interpersonal skills to handle classroom problems effectively
- Effective time management and organizational skills to prioritize and manage a variety of different projects and ever-changing priorities
- Ability to adapt to technology and business changes on an ongoing basis
- Comprehensive Health, Dental, Vision benefit plan including psychological health (effective start date)
- Voluntary enrolment into OMERS pension plan
- Accrue Vacation on a monthly basis up to 3 weeks per annum
- Flexible hours supporting your wellness and wellbeing
- Supportive leadership and a culture of respect and inclusion
- Access to tuition reimbursement and learning and development resources

**_
Preference will be given to qualified applicants who are currently in the bargaining unit._**

**Work Mode & Job Location**:In this role, you'll enjoy the

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