User Support Technician
2 months ago
Education: Bachelor's degree
- Experience: 2 years to less than 3 years
- or equivalent experience
**Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
**Screening questions**:
- Are you currently legally able to work in Canada?
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 37.5 hours per week
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