Attendance Support Coordinator

3 weeks ago

Niagara, Canada Niagara Region Full time

**Division**:
Long Term Care Homes

**Temporary Duration**:
Approximate Duration: 12 months

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

**Job Summary**:
Reporting to the Manager of Central Supports and in consultation with the Manager, Health, Safety & Wellness, the Attendance Support Coordinator is accountable to provide support to Senior Services managers and staff to promote the safe return to work and regular attendance at work.

**Education**:

- Post-secondary diploma or degree in a related discipline.
- Post-secondary diploma or degree in Occupational Health & Safety, Health Sciences and/or Kinesiology is preferred.

**Knowledge**:

- 3 years’ experience in Human Resources, Health and Safety and disability claims Management
- Working knowledge of health, safety and human rights legislation.
- Disability Management Certificate (National Institute of Disability Management and Research), or equivalent related qualifications and experience preferred
- Knowledge of ergonomic principles, musculoskeletal disorders, assessment tools and methodologies to analyze and assess work environments.
- Knowledge of mental health issues, assessment tools, and return to work strategies
- Knowledge of the Parklane Claims Management system is preferred.
- Strong Microsoft Word and Excel skills
- Knowledge of Kronos and Peoplesoft is an asset

**Responsibilities**:

- Collaborates and coordinates programs relating to staff on WSIB, STD and LTD and facilitates work re-entry via Temporary Transitional Work Plans (TTWP)._**_ (35% of time_**)**
- Supports and works with management and Health & Safety staff to successfully coordinate staff TTWP’S and return to work plans
- Communicates with management staff regarding work assignment and management of disability cases
- Assists management in ensuring staffs’ early and safe return to work
- Works effectively with union representatives
- Works closely with Employee Health Services on complex cases
- Assists management in the administration of the ASP program. (_**_35% of time)_**
- Works with the Disability Management Coordinator in the effective coordination and proper administration of the medical certificate requirement process, as well as the Attendance Support Program
- Coordinates meetings with management and staff to discuss strategies to support improvements in attendance management

Claims Support **(10% of time)**
- With the assistance of Employee Health Services staff, support management staff in the effective administration of case management strategies
- Liaise with Niagara Region stakeholders, ensuring approach and communication style is objective, detailed and sensitive to the situation
- Maintain systems to ensure the effective monitoring and prioritization of claims to mitigate risk and loss
- Tracks, analyzes and prepares reports on STD, LTD, ASP WSIB data within the Division, identifying trends and providing recommendations on potential programs/practices that may be introduced/modified to reduce lost time. _**_(15% of time)_**
- Initiates and supports research in order to track attendance trends
- Reviews and analyzes statistics, developing and implementing programs and practices to enhance the efficiency of disability prevention and management practices in the division
- Provides regular reports to the Director and management teams on trends and programs that will assis

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