Program Manager

7 months ago

Vancouver, Canada Lululemon Full time

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

A day in the life
Experience working with high-performing teams in complex program execution.
- Experience with Agile methods; stakeholder management; budget management, risk management and operations
- Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives.
- A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
- Define and enforce a governance framework to select what is in the portfolio, ensuring the proper visibility and approvals are in place.
- Regularly review project progress, performance against targets, and any deviations, and send progress reports to stakeholders and executive management.
- Generate audience-specific deliverables, rollup views, and messaging.
- Partner with cross-functional engineering teams to build and execute against program roadmap.
- Work directly with external technology providers, customers or partners depending on requirements.
- Make connections (to people and/or technologies) and ensure the right people are part of the conversation at the right time.
- Focus on the larger business and technology picture (i.e., customer experience, processes, opportunities, and/or problems to be solved).
- Manage the overall schedule, proactively mitigate risks, communicate program status and keep the scope of engineering efforts under control.
- Accelerate progress by driving crisp and timely decisions, clearing blockers (e.g., "Path to green"), and escalating appropriately.
- Deeply understand the operational, business and technical requirements of the solutions being built and drive the right outcomes.

**Qualifications**:

- 5+ years in technology
- 5+ years of project management or scrum master experience.
- Strong communication skills: both verbal and written.
- Proven experience with managing global teams with DevOps practices.
- Retail experience with knowledge in enterprise systems.
- Experience in agile/enterprise tools such as Jira, Confluence, ServiceNow, Zoom, MS Teams.
- Preferred Scrum Master certification.
- Preferred Flex or other Product Lifecycle Management experience.

must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Compensation and Benefits Package

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)

**Note**: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hybrid under our SSC Workplace Policy:
Hybrid

In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.

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