Receptionist
4 months ago
For over 57 years, the dedicated team at Karen's Flower Shop has been committed to fostering excellence in everything we do. Today, our family-owned company is looking to grow our floral sales and customer service team.
**SKILLS/QUALIFICATIONS**
- Guest service mentality; is sociable and friendly and has a genuine desire to serve the customer
- Manage a high volume of calls
- Good verbal communication and listening skills
- Self-starter who is energetic and flexible
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Prioritizes responsibilities to achieve results
- Gardening or “love of flowers” preferred
- Driven by creativity and art'
**Responsibilities**:
- Provide outstanding customer service in person and over the phone. Ability to answer questions, take floral orders and resolve concerns.
- Scheduling and organizing deliveries with drivers
- Participate in unloading, unpacking and processing flower and plant shipments
- Keeping the shop clean and organized
Schedule:
- Day shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Milton, ON L9T 3K8: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Retail/Phone Sales: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: In person
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