Community Engagement and Communication Specialist

7 months ago

Thornhill, Canada AECOM Full time

Company Description
**At AECOM, we’re delivering a better world.**

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team - 47,000 strong - driven by a common purpose to deliver a better world.

**Here, you will have freedom to grow in a world of opportunity.**

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts - planners, designers, engineers, scientists, consultants, program and construction managers - leading the change toward a more sustainable and equitable future. Join us and let’s get started.

**Job Description**:
**AECOM** is seeking an energetic, self-motivated Community Engagement and Communication Specialist to join our team of community engagement, communication, graphic design, facilitation and web design specialists. This is a permanent full-time position. This position will report to the Manager, Community Engagement & Communication and can be based at any of our Canadian offices.

**Key Responsibilities will include, but are not limited to**:

- Working with multi-disciplinary teams and project managers to develop strategic community engagement, communication and outreach strategies for environmental assessments, community plans, and transit and infrastructure development projects
- Planning and coordinating public and stakeholder engagement activities and tactics, including in—person and virtual workshops, advisory committees, community meetings, and public open houses
- Creating communication materials including key messages, FAQs, presentations, notices, story boards, and discussion guides
- Developing virtual engagement strategies leveraging online platforms
- Supporting the development of digital media, including writing content for social media, video and websites
- Tracking community and stakeholder input, analyzing data and reporting
- Evaluating the effectiveness of engagement programs and services
- Assisting with the management of project budgets and schedules, internal and external document control, and project records
- Supporting the growth of the community engagement portfolio through the development of project proposals and other business development activities

**Qualifications**:
**Minimum Requirements**:

- Bachelors degree program. Preferred fields are public relations, community engagement, communication, or environmental planning
- 4 years+ experience in strategic community engagement and communication
- Must possess a valid class G driver’s license and vehicle

**Preferred Qualifications**:

- 4+ years professional writing experience including: plain language, AODA, web-content, internal and external communications
- Experience with government relations, media relations, public relations, stakeholder analysis and facilitation are an asset
- Experience with Indigenous community engagement and socio-economic studies is an asset
- Experience with Adobe Suite, WordPress, Survey Monkey, Engagement HQ, Social Pinpoint, Zoom, Microsoft Teams, WebEx is an asset
- IAP2, CPRS, IABC, IAF membership or certification is an asset
- Strong analytical, planning, organizational, problem solving and time management skills
- Good interpersonal communication skills; this role requires continuous interaction with team leaders, client management and the public
- Strong knowledge of project coordination/ management concepts and processes
- Ability to work flexible hours, including evenings and remotely if required

Additional Information

With infrastructure investment accelerating worldwide, our services are in

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