![Lindsay Buick GMC](https://media.trabajo.org/img/noimg.jpg)
Automotive Service Advisor
4 days ago
**About Lindsay Buick GMC Ltd.**:
Lindsay Buick GMC Ltd. is a premier automotive dealership located in Ontario, dedicated to delivering exceptional service and customer satisfaction. With a commitment to excellence, we offer a comprehensive range of automotive services and are proud to represent the Buick and GMC brands. Our team is passionate about cars and customer service, and we're currently looking for a Service Advisor to help us continue to provide top-notch service to our clients.
As a Service Advisor, you will be the bridge between our customers and our service technicians. You will play a crucial role in understanding customer needs, recommending services, and ensuring a smooth and efficient service process. Your goal will be to ensure customer satisfaction by providing timely updates, accurate service estimates, and a clear explanation of service work performed.
**Responsibilities**:
- Greet customers and listen to their service needs or concerns.
- Provide accurate estimates for service work, including parts and labor.
- Schedule service appointments and manage the service queue efficiently.
- Communicate with technicians about job status and customer concerns.
- Explain service work and any recommendations for additional services to customers.
- Process service orders and manage billing and payments.
- Follow up with customers to ensure satisfaction with service work.
- Maintain a high level of product and service knowledge.
**Qualifications**:
- Proven experience as a Service Advisor in the automotive industry.
- Strong understanding of automotive service and repair.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- High level of professionalism and customer service orientation.
- Computer literacy and familiarity with service scheduling and billing software.
- Valid driver's license.
**Why Work for Us?**
- Competitive salary and performance bonuses.
- Comprehensive benefits package.
- Opportunities for training and career advancement.
- Dynamic and supportive work environment.
- Discounts on services, parts, and vehicles.
**Salary**: $50,000.00-$80,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Commission pay
**Experience**:
- service advisor: 2 years (preferred)
- Customer service: 3 years (required)
Ability to Commute:
- Lindsay, ON K9V 4N1 (required)
Ability to Relocate:
- Lindsay, ON K9V 4N1: Relocate before starting work (required)
Work Location: In person
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