Automotive Service Advisor
7 days ago
**Williamson Lindsay Chrysler Dodge JEEP Ram Ltd., **is currently seeking a successful, enthusiastic, team-driven **Automotive Service Advisor**. If you are looking for a positive and progressive working environment and bring skill and experience that will enhance a performance culture that is committed to customers and associates alike, this could be the perfect opportunity for you
This is a **permanent, full-time** position, based out of our dealership located in **LINDSAY, Ontario**. The Williamson Family has been in the automotive business since 1947 and also Operates Williamson Leasing, Williamson Uxbridge GM & Williamson Chrysler Uxbridge an AutoWorlds Employer of Choice winner in 2018.
**What you will do**:
- Initiate automotive service and repairs by ascertaining performance problems and services requested;
- Verify warranty and service contract coverages
- Develop estimates by costing materials, supplies and labour, caluclating customer's payments including deductibles
- Prepares repair orders (RO) by describing symptoms, problems and causes discovered, as well as repairs and services required, obtaining approval signatures and entering RO into the system.
- Maintain excellent customer rapport
- Ability to communicate with customers regarding estimates, timelines and necessary repairs
- Work closely with the service technicians and part department to ensure a timely service experience for customers
- Maintain accurate customer records and ensure database is up to date
- Build and foster a network of loyal customers and referrals
**Expereince and Skills we are looking for**:
- Previous automotive service advisor experience is highly desirable but not essential.
- Automotive service industry knoweldge
- Post-secondary diploma/degree in any discipline, or equivalent experience
- Enthusiastic learner who maintains up to date knowledge about all products,
- Excellent Verbal and written communicator
- Strong organizational and time management skills
- Valid driver’s license
**What we offer**:
- Exceptional pay plan
- Employee benefits (i.e., Group Health and Dental, Employee Assistance Program, etc.)
- Future opportunities for learning and growth with the company
- Parts and Service discounts
- A workplace that values you, as well as your work life balance
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Commission pay
Work Location: In person
Application deadline: 2024-06-15
Expected start date: 2024-06-20
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