Service Advisor

7 months ago

Lindsay, Canada T & B Auto Full time

**Position Overview**:T&B Automotive is seeking a dedicated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will play a crucial role in ensuring our customers' satisfaction by providing exceptional service and guidance throughout their vehicle maintenance and repair processes. Your expertise in automotive systems, excellent communication skills, and ability to manage customer relationships will contribute to the overall success of our mechanics shop.

**Key Responsibilities**:
**Customer Interaction**: Greet customers in a friendly and professional manner, actively listen to their concerns, and accurately document vehicle issues and maintenance requests.

**Service Recommendations**: Utilize recommendations from our technical team to provide customers with detailed explanations of recommended services and repairs, offering multiple options when applicable.

**Estimates and Quotes**: Prepare accurate cost estimates for labor and parts, and present them to customers. Ensure transparency and answer any questions they may have about pricing or procedures.

**Appointment Scheduling**: Efficiently manage the shop's appointment schedule to ensure timely service delivery and allocate resources effectively.

**Order Processing**: Create work orders and service requests, detailing the scope of work, parts required, and estimated completion timeframes.

**Technical Liaison**: Act as a liaison between customers and our skilled mechanics, translating technical jargon into understandable terms for customers.

**Upselling Opportunities**: Identify additional service needs based on vehicle history and manufacturer recommendations, presenting options to customers for their consideration.

**Vehicle Updates**: Keep customers informed about the progress of their vehicle repairs or maintenance, including any unforeseen delays or changes.

**Documentation**: Maintain comprehensive and accurate records of all customer interactions, service histories, and repair details.

**Qualifications**:
**Automotive Expertise**: A good understanding of automotive systems, maintenance, and repair processes to accurately assess customer needs and recommend appropriate services.

**Customer Service**: Exceptional interpersonal and communication skills with the ability to establish rapport, actively listen, and address customer concerns effectively.

**Technical Communication**: Proficient in translating technical information into layperson terms, making complex concepts understandable to customers.

**Organizational Skills**: Ability to manage a dynamic schedule, prioritize tasks, and maintain accurate records in a fast-paced environment.

**Team Player**: Collaborative approach to working with mechanics, colleagues, and management to ensure seamless customer experiences.

**Computer Literacy**: Proficiency in using computer software for creating estimates, work orders, and maintaining customer records.

**Ethical Conduct**: Maintain a high level of integrity, ensuring transparency and honesty in all customer interactions.

**Problem Solving**: Strong analytical skills to diagnose customer concerns and recommend appropriate solutions.

**Education and Experience**:

- High school diploma or equivalent (Associate's degree in automotive technology is a plus).
- Previous experience in a customer service role within the automotive industry is preferred.

**Benefits**:

- Competitive salary
- Bonus Program
- Additional pay In-lieu of benefits
- Discounted shop rates for your personal vehicle

**Salary**: From $48,620.00 per year

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Lindsay, ON K9V 1G9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

  • Automotive Service Advisor

    6 months ago

    Lindsay, Canada Lindsay Buick GMC Full time

    **About Lindsay Buick GMC Ltd.**: Lindsay Buick GMC Ltd. is a premier automotive dealership located in Ontario, dedicated to delivering exceptional service and customer satisfaction. With a commitment to excellence, we offer a comprehensive range of automotive services and are proud to represent the Buick and GMC brands. Our team is passionate about cars and...

  • Automotive Service Advisor

    6 months ago

    Lindsay, Canada Economy Wheels Full time

    Economy Wheels Nissan, a family run business located in Lindsay Ontario is looking to add to our Team. The Service Advisor is responsible for creating great first impressions and guides the customers through the maintenance scheduling process and repair of their vehicles. The Service Advisor is a great listener and is a master at executing all the service...

  • Service Advisor

    7 months ago

    Lindsay, Canada Moynes Ford Sales Limited Full time

    Applicant would be required to greet Customers. Write up repair orders with accurate concerns and description to allow proper diagnosis. Communicate repair needs to Technicians. Follow repair process and, Keep customers updated on vehicle status. Contact customers if additional repairs required. Create quotes for any additional repairs. This forward facing...

  • Parts Advisor

    7 months ago

    Lindsay, Canada Kawartha Lakes Honda Full time

    '''Overview: We are seeking a highly motivated and customer-oriented Parts Advisor to join our team. As a Parts Advisor, you will be responsible for assisting customers in finding the right parts for their vehicles and providing exceptional customer service. If you have a passion for automotive repair and enjoy working in a fast-paced environment, we would...

  • Insurance Advisor

    6 months ago

    Lindsay, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for an Insurance Advisor for our Lindsay, ON office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career-minded...

  • Insurance Advisor

    6 months ago

    Lindsay, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in our Fenelon Falls, ON or Lindsay, ON office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are...

  • Financial Advisor- Lindsay

    1 month ago

    Lindsay, Canada Scotiabank Full time

    Requisition ID: 211010 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...

  • Enrolment Support Advisor

    2 weeks ago

    Lindsay, Canada Fleming College Full time

    **What Are We About?**: Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time...

  • Human Resources Advisor

    6 months ago

    Lindsay, Canada Mariposa Dairy Ltd. Full time

    **Job Description: Human Resources Advisor** **Position Reports To: Head of Human Resources** **Location: Lindsay, ON** Mariposa Dairy is a leading manufacturer of award-winning goat and sheep milk cheeses based in Lindsay, Ontario. We provide the highest quality goat and sheep milk cheese products in North America through the efforts of our skilled and...

  • Student Advisor

    2 months ago

    Lindsay, Canada Fleming College Full time

    **What Are We About?**: Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time...

  • Enrolment Support Advisor

    6 months ago

    Lindsay, Canada Fleming College Full time

    Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time students, including...

  • Service Advisor

    3 months ago

    Lindsay, Canada Moynes Ford Sales Limited Full time

    Applicant would be required to greet Customers. Write up repair orders with accurate concerns and description to allow proper diagnosis. Communicate repair needs to Technicians. Follow repair process and, Keep customers updated on vehicle status. Contact customers if additional repairs required. Create quotes for any additional repairs. This forward facing...

  • Benefits Advisor Life Insurance Lindsay

    6 months ago

    Lindsay, Canada SKW Organization Full time

    We are a rapidly growing company actively searching for dedicated and driven individuals from across Canada to join us as Life Insurance Benefits Advisors. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. This full-time position offers flexible work hours and ample opportunities for...

  • Service Manager

    3 months ago

    Lindsay, Canada Carmax Hyundai Full time

    **Carmax Hyundai **is a quickly growing business in Lindsay, ON. With a recent, new managing partnership, we are family owned and operated and pride ourselves on providing great customer service. We believe that people come first. This value is centric in everything we do and extends to both our customers and staff alike. This is a great opportunity for...

  • International Student Services Assistant

    3 months ago

    Lindsay, Canada Fleming College Full time

    Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time students, including...

  • Wireless Store Manager

    6 months ago

    Lindsay, Canada The Mobile Shop Full time

    **The Mobile Shop Careers - Sales Manager** **NEW** For an instant interview between 10am - 9pm EST, click here** **or visit the Careers page on our website. Open the chat bubble on the bottom right hand corner. What is The Mobile Shop? Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year with the...

  • Branch Ambassador

    6 months ago

    Lindsay, Canada Kawartha Credit Union Full time

    **Branch Ambassador (Casual, Part-time)** **Location**:Lindsay, ON **Hours**: 0-37.5 hours per week, Monday to Saturday **Rate of Pay**: Based on experience **Position Description**: As a Branch Ambassador, you will: - Contribute to the success of the Credit Union by creating member loyalty and providing member service excellence - Assist members and...

  • Branch Ambassador

    6 months ago

    Lindsay, Canada Kawartha Credit Union Full time

    **Branch Ambassador (Temporary, Full-Time)** **Location**:Lindsay, ON/Little Britain, ON **Duration**:Approx. 7 months **Hours**: 37.5 hours per week, Monday to Saturday **Rate of Pay**: Based on experience **Position Description**: As a Branch Ambassador, you will: - Contribute to the success of the Credit Union by creating member loyalty and...

  • Senior Wealth Management Professional

    7 days ago

    Lindsay, Ontario, Canada Scotiabank Full time

    Discover a rewarding career as a Senior Wealth Management Professional with Scotiabank. We're seeking a driven individual to join our team and help customers achieve their financial goals.About the RoleJob SummaryWe are looking for a skilled Financial Advisor to work with our clients, providing expert advice and guidance on managing their wealth.Key...

  • French Speaking Legal Advisor

    1 month ago

    Lindsay, Canada Legal Aid Ontario Full time

    p>Legal Aid Ontario employees are committed to making a difference in the lives of our clients.As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.If you are looking for a...