Inside Sales
4 weeks ago
Inside Sales - Lighting
Statut:
Régulier,
Emplacement:
Burnaby, Colombie-Britannique
Description du poste
Sous la responsabilité du directeur du centre d'affaires, le vendeur interne vend des produits, traite les commandes des clients, fournit des informations tarifaires et/ou techniques, et trouve des solutions aux problèmes des clients en temps opportun.
PRINCIPALES RESPONSABILITÉS:
- Répondre aux appels rapidement et de manière professionnelle, écouter attentivement les clients, comprendre et répondre à leurs besoins ;- Répondre aux demandes de renseignements des clients en temps opportun ;- À l'occasion, négocier des prix et des conditions spéciales avec les clients et/ou les vendeurs selon les critères établis par son gestionnaire ;- Prendre les mesures nécessaires pour résoudre les problèmes de service à la clientèle en temps opportun et assurer le suivi et vérifier que les engagements sont respectés par la suite ;- Proposer de manière proactive des produits associés et/ou alternatifs si nécessaire ;- Promouvoir les produits ciblés afin de générer des ventes supplémentaires ;- Informer rapidement la personne appropriée (directeur du centre d'affaires, représentant des ventes externes) des commentaires des clients concernant le prix, les produits, le service, etc ;- Maintenir à jour ses connaissances techniques sur les diverses gammes de produits et élargir sa connaissance du système.
EXIGENCES:
- Minimum de trois (3) à cinq (5) ans d'expérience dans l'industrie de préférence, ou une combinaison de formation professionnelle et d'expérience pertinente ;- Bonne connaissance de l'anglais / français parlé et écrit ;- Compétences démontrées en relations humaines ;- Excellentes compétences en communication et en organisation ;- Connaissance des produits ;- Doit être axé sur le service à la clientèle ;- Bonne connaissance de MS Office (Word, Excel, Outlook).
Pourquoi vous joindre à nous?
Voté Great Place to Work®, vous pourrez bâtir une carrière intéressante et stimulante avec possibilité d’avancement et de formation continue. Guillevin a toujours donné la chance à ses employés de développer leur autonomie, leurs aptitudes et compétences professionnelles. En vous joignant à nous, vous intégrez une équipe formée de collègues motivés, compétents, joueurs d’équipe et engagés dans leur travail. Notre programme de rémunération globale est axé avant tout sur notre capital humain afin de créer un environnement où tous nos employés peuvent atteindre leur plein potentiel.
Ce que nous offrons:
- Un milieu de travail dynamique au rythme soutenu, habilitant, convivial et ouvert à la réalité d’aujourd’hui.- Rémunération concurrentielle et la participation à notre généreux programme de partage des profits qui reconnaît la contribution individuelle de nos employés. Il n'y a pas de limite à votre ingéniosité; vous êtes encouragés à créer, à perfectionner, à apprendre et à vous dépasser.- Programme d’assurance collective flexible qui vous permets de choisir les avantages et les niveaux de couverture qui vous conviennent:
- Soins paramédicaux, soins dentaires, médicaments, examen de la vue et soins visuels-
- Prestations d’invalidité de courte et de longue durée car on ne sait jamais ce que la vie nous réserve-
- Assurance santé complémentaire-
- Assurance-vie-
- Programme d’aide aux employés (PAE) avec télémédecine-
- Assurance voyage-
- Remboursement des frais de formations pour acquérir de nouvelles connaissances et faire progresser votre carrière dans l’entreprise- REER avec participation généreuse de l’employeur- Possibilité de contribuer à un CELI avec taux collectif avantageux- Programme de bourses d’études supérieures pour les enfants de nos employés- Rabais employé sur les achats- Stationnement gratuit- Bornes de recharge pour véhicules électriques dans plusieurs de nos emplacements.
Guillevin assure l'égalité dans le processus de recrutement et de sélection en prenant des décisions d'emploi basées sur les qualifications, l'expérience pertinente, les connaissances, les aptitudes, les compétences démontrées et les réalisations.
Le genre masculin est utilisé uniquement dans le but d’alléger le texte.
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