Billing & Collections Administrator

7 days ago


Edmonton, Canada GFL Environmental Full time

GFL Environmental is looking for a **Billing & Collections Administrator** to be based out of our Edmonton, Alberta Office The Billing & Collections Administrator will work with a team responsible for the collection of outstanding customer account balances, account reconciliations and credit approval. This position is accountable for providing timely and accurate administrative support to the Collections team, in accordance with the GFL Credit Policy.

**Key Responsibilities**:

- Prepare files for third party collection and submit to Regional Credit Manager for approval, ensuring all required backup is attached
- Investigate customer accounts and make recommendations for clearing aged balances
- Review and clear small balances in customer accounts
- Review aging for temporary customers, process payment of outstanding balances and request refunds, if required
- Complete and submit bankruptcy forms
- Enter bad debt write offs and recoveries into Trux system
- Process bi-monthly and monthly credit card payments
- Generate monthly customer overdue notices and statements
- Complete and submit customer cheque refund requests, requested by Collections team
- Maintain weekly refund spreadsheet and submit to Regional Credit Manager for approval
- Process one-time pre-paid credit card payments and maintain spreadsheet
- Print and mail invoices during billing cycles
- Perform other duties and responsibilities as required

**Knowledge, Skills and Competencies**:

- 1-2 years of experience in Accounts Receivable or in Collections
- Strong attention to detail and a high level of accuracy
- Knowledge of debits and credits
- Strong Computer Literacy with proficiency in Microsoft Word, Excel, and Outlook
- Strong interpersonal and communication skills with the ability to communicate with all levels of the organization in a professional and competent manner
- Team player with positive attitude who takes initiative and has a strong work ethic
- Ability to work well under pressure, multi-task and meet set deadlines
- Comply with all company policies, procedures and directives from management
- Able to adapt to change and learn new processes as the business evolves/develops
- Effective time management and organizational skills
- TRUX Route Management as well as Great Plains system experience is considered an asset
- Experience in the waste industry is considered an asset
- We thank you for your interest. Only those selected for an interview will be contacted._
- GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs._

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday


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