Logistics Assistant

4 weeks ago


Burnaby, Canada Steamworks Brewpub Full time

Steamworks Production Brewery is looking for a customer service and numbers enthusiast to work a full-time hybrid role out of our warehouse facility located in Burnaby. This individual will split their time by maintaining the order desk and assisting the logistics department, working Monday-Friday from 9am-5pm.

The Logistics Assistant will be responsible for processing and managing incoming orders, organizing deliveries, processing payments, reviewing invoices, conducting counts, updating OBeer & SAP, and other general logístical and administrative duties.

**Order Desk Responsibilities**:

- Receive and process orders in ERP system (phone and electronic orders)
- Organize and coordinate day-to-day deliveries with drivers, different departments, and partnering companies and ensure order accuracy and delivery fulfilment
- Communicate with drivers, warehouse/production teams, and sales teams about production scheduling, deliveries, and invoices
- Process payments and ensure accurate billing is made
- Maintain accurate and organized records of all orders and related documentation
- Set up new customers
- Answer all incoming phone calls and communicate with accounts and customers about all general inquiries.
- General reception duties such as directing phone calls and updating contact listings
- Other general administrative responsibilities
- Other tasks as assigned by management.

**Logistics Responsibilities**:

- Conduct regular counts (ideally once a week for beer and RTD products & once a month for Kegs) to ensure accuracy and prevent stock discrepancies.
- Enter and post counting in SAP / Obeer.
- Look over & post in SAP / Obeer the inventory transfers for finished goods (RTD & Beer) between the warehouse to our off-site warehouses.
- Review and audit the invoices for off-site warehouses to ensure that the billing is faultless.
- Other tasks assigned by management.

**Education and Experience Required**
- At least 1 year of customer service experience
- Prior experience using ERP systems (an asset)
- Prior experience in a Logistics support role (an asset)

**Other Required Skills**
- High level of professionalism
- Positive attitude
- Exceptional customer service skills
- Highly organized with the ability to prioritize tasks with great attention to detail
- Ability to communicate in English effectively both orally and written
- Proficient in Microsoft Office programs such as Word, Excel, and Outlook
- Ability to multitask in a high-volume environment
- Outgoing and enthusiastic personality

Steamworks Group of Companies values diversity and inclusion and encourages all qualified people to apply. Please let us know if you need any special accommodations during the recruitment process.

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Employee assistance program
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Why do you want to work at Steamworks?

Work Location: In person



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