![The Corporation of The City of Victoria](https://media.trabajo.org/img/noimg.jpg)
Learning and Programs Specialist
3 weeks ago
**Job Description**:
**Competition #24/87A**
**Internal/External Posting**
**Closing date: June 04, 2024**
***
**Learning and Programs Specialist - Information Technology (Regular Full Time)**
**People & Culture Department**
Are you passionate about shaping the future of technical training across the City of Victoria? Do you want to improve how city staff use and integrate technology into their everyday work practices? Are you a systems thinker who can realize the impact and change of enterprise-wide initiatives and create learning resources that are going to serve users best?
Victoria is a leading-edge capital city that embraces the future and builds on the past, where human well-being and the environment are priorities and where the community feels valued, heard, and understood.
If we’ve just described you, then this new position that bridges the worlds of training, learning design, IT, and change management is for you
***:
Under the direction of the Manager, Organizational Development, the Learning and Programs Specialist - Information Technology will support the development and implementation of a wide range of corporate Information Technology (IT) programs, as well as organizational strategies and initiatives that enhance the employee experience, build organizational capacity, and promote a workplace culture of change, inclusion, and innovation.
**MAJOR ACCOUNTABILITIES**:
- Support the design, development, delivery, and implementation of various technical training tools and resources for different IT projects, training programs and courses, and organizational development initiatives.
- Contribute to the coordination and administration of the Organizational Development team’s processes and systems, including Learning Management System administration, management of external vendors, creating and maintaining course catalogues, evaluation of data, research, and reporting.
- Research and develop effective evaluation methods and tools for training courses and learning programs.
- Work closely with the Information Technology department to identify and implement training and process improvements for effective user acceptance across all city departments.
- Support the development and implementation of internal communication materials and resources to effectively build awareness and understanding of program standards, policies, and procedures.
- Provide support and advice on administration, implementation, communications, and change management related to various organizational-wide programs and initiatives.
**KNOWLEDGE, SKILLS, and ABILITIES**:
- Knowledge and experience in the development and delivery of learning tools and resources, adult learning principles, and course design.
- Knowledge of trends in information technology relating to software and hardware.
- Experience with building and maintaining course and participant databases.
- Excellent interpersonal and communications skills (verbal and written), including the ability to establish and maintain effective working relationships with clients, colleagues, and external contacts.
- Ability to organize and manage multiple competing projects in a fast-paced environment and respond to changing priorities.
- Ability to work collaboratively within a team environment.
- Facilitation, presentation, and/or public speaking skills.
**QUALIFICATIONS**:
- A Diploma or Technical Certificate in Computer Science, Information Technology, Adult Education or a related field.
- A minimum of 3 years of experience in the development, delivery, and implementation of learning programs, technical training, course instruction, and project management.
- Related experience also includes working with learning management systems, information technology and systems training, and leading process improvement initiatives related to learning programs.
- An equivalent combination of education and experience.
**Work schedule: Monday to Friday, (35 hour work week)**
**Pay Band 3 ($82,239.09 - $96,750.99)**
**Job Code #3230**
**This is an exempt position
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