Instructional Design Specialist

2 weeks ago

Victoria, Canada Maximus Full time

Company Profile:
About Maximus

Maximus has been reinventing the way government agencies engage with citizens and are sought out by governments to solve complex problems. By supporting various Healthcare Administration, Employment and Citizen service programs worldwide in the United States, Australia, Italy, Saudi Arabia, Singapore, South Korea, Sweden and the United Kingdom.

Our mission is to affect fundamental change in the lives of every individual with whom we engage and at every touchpoint. But ultimately, what we do is improve people’s lives. And that is a testament to the ingenuity, commitment, and compassion everyone brings to their role at Maximus and their dedication to connecting citizens with the services they need from Government agencies.**Job Description**:
**Department Overview**

Our Maximus Canada Integrated Learning and Knowledge Innovation division stands as a trailblazer in championing organizational excellence through the seamless integration of technical expertise, knowledge sharing, and pioneering learning strategies. We champion inclusivity and foster a culture of integrated learning, innovation, and knowledge management, aligning closely with our organizational goals. Within this dynamic environment, we empower employees and creators of tomorrow, recognizing their pivotal roles in achieving our broader objectives. Our commitment extends beyond individual empowerment; we promote a holistic approach to education, ensuring that everyone has the opportunity to thrive, while optimizing knowledge utilization for lasting growth. Guided by a deep commitment to accessibility, innovation, and empathy, we prioritize creating an inclusive and forward-thinking culture. This approach ensures that our organizational journey is characterized not only by cutting-edge approaches and a genuine understanding of the human experience but also by a steadfast alignment with overarching goals for sustainable success.

**Role Summary**

The Instructional Design Specialist in the Integrated Learning and Knowledge Innovation Division epitomizes our dedication to holistic education and empowerment. Responsible for overseeing curriculum design and development, this role is integral to our commitment to integrated learning, innovation, and knowledge management.

Reporting to the Director of Integrated Learning and Knowledge Innovation, the Specialist actively contributes to national and divisional initiatives, providing Subject Matter Expertise (SME) for diverse projects. This involves crafting training plans, implementing and evaluating programs, and orchestrating concurrent training events throughout the year.

The Specialist champions inclusivity and forward-thinking in developing in-house training programs, identifying priorities for course design, content, and delivery. This includes identifying priorities for course design, development, content, and delivery in collaboration with internal and external clients, thus contributing to our overarching goal of sustained growth. Through mentorship in Instructional Design principles and best practices, they empower others to thrive in our dynamic learning environment. Overseeing LMS administrative duties, the Specialist ensures a seamless workflow that aligns technology with our commitment to innovation.

Acting as a liaison between teams, departments, projects, and stakeholders, the coordinator embodies our philosophy by fostering collaboration and understanding. This role is not just about tasks; it is about contributing to an organizational journey characterized by cutting-edge approaches and a genuine understanding of the human experience, ultimately driving success aligned with our broader goals.

**Your typical week at Maximus**
- Organize, assign, and schedule curriculum design tasks for the division, providing regular communications to the Director and division regarding priorities, obligations, deadlines, and any barriers to operational success.
- Conducts comprehensive training needs analysis, identifies and documents core training needs and priorities for corporate projects, and assists with project estimates using instructional design models.
- Coordinates training services for operational units to ensure employees and our clients receive just-in-time training that will enable optimal performance.
- Collaborate with other departments, stakeholders, and clients to identify training and performance support requirements, and identify training/educational resources that will enhance the delivery of existing programs and services within the organization. Ensure employees are trained in all aspects of Maximus operations and systems.
- Develop and coordinate in-house training programs, including training plans, materials, and manuals. Identify priorities for course design, development, content, and delivery, working jointly with internal and external clients for end-to-end training deployment.
- Oversee the creation and maintenance of design and delivery d

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