Houseperson
7 months ago
**Role and Responsibilities**:
- Maintain all Public areas. Cleaning all furniture, ledges, floors, frames, hinges, garbage cans, tables, light fixtures, signage etc.
- Cleans turn around areas, all entrances and entrance mats.
- Cleans all washrooms, empty all garbage containers wipe and clean inside and outside.
- Clean sinks, partitions, receptacles, chrome fixtures, disinfect all surface areas of toilet, and replace supplies as needed.
- Responsible for the cleanliness and maintenance of all guest floors and related areas.
- Ensure that all housekeeping operations are carried out and maintained to high standards at all times; To be fully converse with Hotel X Toronto, policies, procedures and operational standards.
- Responsible for the care and maintenance of your equipment during each shift. Any defaults must be reported to Assistant Housekeeping Manager.
- Collects garbage from all areas including the hotel grounds and parking lot.
- Dust and wipe down all surfaces, chair, shelves and picture frames.
- Clean administrative office for the hotel.
- Polish all stainless steel/chrome surfaces including all elevators.
- Vacuum public areas and offices.
- Steam clean, spot clean all carpeted areas.
- Deliver Guest Dry Cleaning and Laundry as and when needed.
- Prepare and deliver required par stock of all linen for all guest floors. Ensure inventory for Room Attendants use is stocked for them on floors assigned.
- Keep accurate records of daily productivity.
- Respond to HOTSOS calls with regards to delivery of guest items on the floors such as cots, cribs, towels, etc.
- Follows all job safety standards and procedures at all times.
- Knowing all emergency procedures and being able to respond accordingly.
- Each employee is required to wear Personal Protective Equipment (P.P.E.) at all times when tasks require such (gloves, goggles, and back support - handling chemicals).
- Complies with hotel policies and procedures and wears uniform and name badges.
- Performs other tasks as assigned by management.
- Practice the recycle of linen and toweling, as per set hotels procedures.
- Cleans and makes up guestrooms as and when needed according to the standards required by Hotel X Toronto performing such daily activities as (list is an example, not complete)
- Removal of all rubbish in waste bins and ashtrays;
- Making up beds with fresh linen;
- Dusting each piece of furniture inside and outside including lamps, shades, pictures and doors;
- Vacuuming and spot cleaning of carpets in rooms
- Cleaning by washing and drying of all areas in bathroom;
- Replacing all guest supplies in room and bathroom.
**Qualifications**
- Minimum of 1 year cleaning experience in a Hotel or related industry.
- Ability to communicate effectively with all levels of guests, employees and management.
- Good organizational and problem solving skills.
- Good oral and written communication skills.
- Ability to lift up to 70 pounds.
**Hotel X recognizes its obligations under the **_Accessibility for Ontarians with Disabilities Act, 2005_**, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.**
**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
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