Houseperson

2 weeks ago


Toronto, Canada Chelsea Hotel Full time

Job Summary
- **_Purpose_***

The Housekeeping Houseperson ensures cleanliness of guest bedroom area, washroom area, balcony area, corridors, public space and fire exits areas. Supports room attendants with any necessary tasks

**_Principal Responsibilities_***

**_Key Result Areas_**_ _**
- Deep cleaning of rooms after Maintenance Repairs
Follow in-room cleanliness standards
Transfer guest supplies in a timely fashion (i.e. toilet paper)
Assisting Room Attendants and ensuring all duties for assigned floors are completed

**_Business_**_ _**
- Open communication with Customer Care Centre and Manager to report challenges or issues.
Report any deficiencies to Managers.

**_Customer Satisfaction_**_ _**
- Answer any guest questions
Deliver housekeeping items to guest rooms as directed
Ensure complete guest satisfaction.
Support room attendants with moving of furniture and removal of linen and garbage.
Build positive work environment.

**_Process Improvement/ Productivity_**_ _**
- Follow proper lifting techniques.
Control trip and fall hazards in corridor.
Adhere to and comply with all safety regulations when handling to grooming policies**. **Nametag must be visible at all times.
Must wear pager provided.
Perform other tasks as assigned by Management.
Must complete CDC calls within 20 minutes.
Maintain proper radio etiquette.
Safe effective use of equipment.
- Requirement
- **_Academic and Working Qualifications_**
**_Working Experience_**_ _**
Previous experience in Housekeeping an asset.
- Previous Guest Service skills an asset.

**_Soft Skills_**_ _**
Strong work ethic.
- Good communication skills.

**_Language_**_ _**
must be able to understand and speak english

**_Physical Requirements_**_ _**
Flexible in availability.
- Able to stand for long periods of time.
- Able to lift and bend.
- Ability to lift heavy furniture
Terms of employment
Full time



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