Program Services Caseworker- Drop in Worker

6 months ago

Newmarket, Canada The Salvation Army York Housing & Support Services- Belinda's Place Full time

**Position Purpose summary**:
The Program Services Caseworker - Drop in will work within the Drop in Center. Provide Residential, Transition as well as outreach clients with encouragement and access to wrap around supports that ultimately lead to getting housed and staying housed. Supports and assists homeless and street-involved clients who access Belinda’s Place Drop-in Center.

**ACCOUNTABILITIES**:
**Program**
- Promote a comfortable and safe environment (i.e. the Drop-In Center) where street-involved
- clients feel engaged and involved in healthy activities
- Facilitate orientation for Clients by taking basic, required information, provide any requested information, orient Clients to Drop In regulations and schedules
- Ensure client information is recorded in appropriate places
- Provide access to meals for outreach clients.
- Provide access to shower, toiletries and towel to outreach clients
- Facilitate commencement of RRTIP for outreach clients
- Assist with supervision of clients
- Perform all necessary Clerical duties for Client documentation, including Drop In Services Forms, computer entries, Log Book entries, toiletries, towel & other required forms.
- Data entry of all required data fields in HIFIS.
- Report any safety issues that arise in the Drop-in to the Program Services Coordinator
- Build trusting relationships with clients who access services
- Ensure that all clients who access the Drop-In Centre are aware of Belinda’s Place’s available services, referring to the appropriate department/staff when necessary
- Follow up on what clients have asked for in a timely manner
- Link participants’ with housing, health and social services/supports (internal and

external referrals)
- Provide crisis counselling and one-on-one support/brief intervention
- Provide advocacy where required
- Case management with other Belinda’s Place staff
- Compile and maintain relevant referral sources and pertinent programs that

benefit clients participants
- Compile and maintain relevant contacts within the systems and those who can
- help support clients navigate the systems to ensure efficient and effective

advocacy efforts
- Gather and present program statistics and other pertinent information in monthly and annual reports
- Ensure all donations received are recorded according to policy
- Ensure that all telephone calls are recorded according to policy
- Enforce Agency Rules and Expectations consistently
- Ensure all Taxi Vouchers Transit Tickets are completed and recorded according to policy

Provide high-needs (low-functioning) clients with extra individual informal counselling; as some clients need continuous support and one-to-one attention to avoid being a disruption to the general population of the shelter.
- Organize clubs and groups within the shelter to increase critical thinking; encouraging clients to get involved within the community and take civic action.
- Make sure that the Drop-In Centre is clean and orderly and that all computers and lights are shut off at the end of every day
- Conduct Drop in Facility Security/Safety and Maintenance Checks on a regular basis according to policy
- Record all physical facility/building problems in Maintenance Request Binder
- Inform Business Manager/Housekeeping staff of any parts of the Drop-In Centre and/or the basement that require attention with regards to cleaning or organization
- Other duties as assigned by Program Director

**Service Responsibilities**
- Promote positive and supportive attitudes toward clients who are experiencing or at risk of homelessness
- Promote programs and activities that empower clients to work towards their goals
- Act as an advocate and be a positive role model for clients in the community
- Develop effective working relationships and partnerships with community members, representatives of other departments, agencies and co-workers
- Represent the Salvation Army and the clients we serve at community meetings
- Perform any other related duties as requested by Executive Director

**Organizational Responsibilities**
- Adhere to standards that are consistent with the values & philosophy of The Salvation Army, Residential Services and the Regional Municipality of York.
- Participate fully and constructively in staff meetings and in service training
- Engage in formal evaluation sessions with Program Director at 3 month during first year of employment and annually thereafter
- Read and follow the Policy & Procedures Manual and the Employees Handbook
- Maintain confidentiality in all matters pertaining to clientele and coworkers of The Salvation Army Sutton Clients Shelter and Belinda’s Place.
- Become familiar with the provision of the position description & operations manual, which will be provided for each job position
- As required and is applicable, make suggestions that will improve efficiency, working conditions or procedures to Executive director ; and represent the Organization in a professional manner

Perform

  • Full Time Program Services Coordinator

    6 months ago

    Newmarket, Canada The Salvation Army Full time

    The Program Services Coordinator Drop-In is responsible for providing supervision, support, and coordination of all aspects of Program Services Caseworker(s) at the Drop-In. The incumbent will advocate for individuals in need of services and develop programs based on these needs. Programs will be evaluated for improvements based on feedback from the clients...

  • Full Time Program Services Coordinator

    6 months ago

    Newmarket, Canada The Salvation Army Full time

    Description The Program Services Coordinator Drop-In is responsible for providing supervision, support, and coordination of all aspects of Program Services Caseworker(s) at the Drop-In. The incumbent will advocate for individuals in need of services and develop programs based on these needs. Programs will be evaluated for improvements based on feedback...

  • Program Services Caseworker- Overnight Awake

    6 months ago

    Newmarket, Canada The Salvation Army York Housing & Support Services- Belinda's Place Full time

    POSITION PURPOSE SUMMARY: To support clients and operate residential facility, through: Clients admissions, intake processing, case triaging, primary support case work, referral and clerical duties. Provide clients with encouragement and access to wrap around supports that ultimately lead to getting housed and staying housed. The work of this position seeks...

  • Program Services Caseworker- Overnight Awake

    7 months ago

    Newmarket, Canada The Salvation Army York Housing & Support Services- Belinda's Place Full time

    POSITION PURPOSE SUMMARY: To support clients and operate residential facility, through: Clients admissions, intake processing, case triaging, primary support case work, referral and clerical duties. Provide clients with encouragement and access to wrap around supports that ultimately lead to getting housed and staying housed. The work of this position seeks...

  • Program Services Caseworker-relief

    6 months ago

    Newmarket, Canada The Salvation Army York Housing & Support Services- Belinda's Place Full time

    POSITION PURPOSE SUMMARY: To support clients and operate residential facility, through: Clients admissions, intake processing, case triaging, primary support case work, referral and clerical duties. Provide clients with encouragement and access to wrap around supports that ultimately lead to getting housed and staying housed. The work of this position seeks...

  • Program Services Caseworker- Overnight Awake

    7 months ago

    Newmarket, Canada The Salvation Army York Housing & Support Services- Belinda's Place Full time

    POSITION PURPOSE SUMMARY: To support clients and operate residential facility, through: Clients admissions, intake processing, case triaging, primary support case work, referral and clerical duties. Provide clients with encouragement and access to wrap around supports that ultimately lead to getting housed and staying housed. The work of this position seeks...

  • Drop-by Coordinator

    4 months ago

    Newmarket, Canada Inn From The Cold Full time

    **Drop-By Coordinator** **Application Deadline**: Friday, September 13th, 2024 - **Inn From the Cold (IFTC) meets the needs of people who are homeless or at risk of becoming homeless in York Region. We work with the community and collaborate with our partners in supporting those with basic to complex needs. IFTC’s work is housing focused, and trauma...

  • Drop-by Coordinator

    2 months ago

    Newmarket, Canada Inn From The Cold Full time

    **Drop-By Coordinator (Weekday Evenings)** **Application Deadline**: Monday, October 21st, 2024 - **Inn From the Cold (IFTC) meets the needs of people who are homeless or at risk of becoming homeless in York Region. We work with the community and collaborate with our partners in supporting those with basic to complex needs. IFTC’s work is housing focused,...

  • Drop-by Coordinator

    3 weeks ago

    Newmarket, Canada Inn From The Cold Full time

    **Drop-By Coordinator (Weekend Evenings)** **Application Deadline**: Monday, December 9th, 2024 - **Inn From the Cold (IFTC) meets the needs of people who are homeless or at risk of becoming homeless in York Region. We work with the community and collaborate with our partners in supporting those with basic to complex needs. IFTC’s work is housing focused,...

  • Drop-by Coordinator

    3 months ago

    Newmarket, Canada Inn From The Cold Full time

    **Drop-By Coordinator (Weekend Days)** **Application Deadline**: Friday, October 18th, 2024 - **Inn From the Cold (IFTC) meets the needs of people who are homeless or at risk of becoming homeless in York Region. We work with the community and collaborate with our partners in supporting those with basic to complex needs. IFTC’s work is housing focused, and...

  • Drop-by Coordinator

    1 month ago

    Newmarket, Canada Inn From The Cold Full time

    **Drop-By Coordinator (Weekend Evenings)** **Application Deadline**: Monday, November 25th, 2024 - **Inn From the Cold (IFTC) meets the needs of people who are homeless or at risk of becoming homeless in York Region. We work with the community and collaborate with our partners in supporting those with basic to complex needs. IFTC’s work is housing...

  • Full Time Program Services Coordinator

    6 months ago

    Newmarket, Canada The Salvation Army Full time

    The Program Services Coordinator is responsible for providing supervision, support and coordination of all aspects of Frontline and Program Services Caseworkers. The incumbent will advocate for individuals who are in need of services and assist with the development of a strong, positive and supportive community. The focus of the work is to strengthen...

  • Full Time Program Services Coordinator

    6 months ago

    Newmarket, Canada Salvation Army Full time

    Description The Program Services Coordinator is responsible for providing supervision, support and coordination of all aspects of Frontline and Program Services Caseworkers. The incumbent will advocate for individuals who are in need of services and assist with the development of a strong, positive and supportive community. The focus of the work is to...

  • Drop-by Coordinator

    1 month ago

    Newmarket, Canada Inn From The Cold Full time

    **Drop-By Coordinator (P/T Evenings)** **Application Deadline**: Friday, November 22nd, 2024 - **Inn From the Cold (IFTC) meets the needs of people who are homeless or at risk of becoming homeless in York Region. We work with the community and collaborate with our partners in supporting those with basic to complex needs. IFTC’s work is housing focused,...

  • Drop-by Coordinator

    3 months ago

    Newmarket, Canada Inn From The Cold Full time

    **Drop-By Coordinator (Weekday Evenings)** **Application Deadline**: Friday, October 18th, 2024 - **Inn From the Cold (IFTC) meets the needs of people who are homeless or at risk of becoming homeless in York Region. We work with the community and collaborate with our partners in supporting those with basic to complex needs. IFTC’s work is housing focused,...

  • Full Time Program Services Caseworker

    6 months ago

    Newmarket, Canada The Salvation Army Full time

    Description To support clients and the day-to-day operations of the residential facility through: - Client admissions and intake processing - Case triaging - Primary support casework - Referral and clerical duties Provide clients with encouragement and access to wrap-around supports that ultimately lead to obtaining and maintaining housing. The work of...

  • Full Time Program Services Caseworker

    6 months ago

    Newmarket, Canada The Salvation Army Full time

    Description To support clients and the day-to-day operations of the residential facility through: - Client admissions and intake processing - Case triaging - Primary support casework - Referral and clerical duties Provide clients with encouragement and access to wrap-around supports that ultimately lead to obtaining and maintaining housing. The work of...

  • Integrated Ontario Works Benefits Caseworker

    6 months ago

    Newmarket, Canada York Region Full time

    **Job Description**: **POSITION PURPOSE** **MAJOR RESPONSIBILITIES** - Provides the full range of financial and benefit assistance to clients (including walk-ins to regional offices as required) in accordance with legislative and regulatory authority, policy directives, and business practices to ensure client financial stability and to enable the client to...

  • Integrated Ontario Works Benefits Caseworker

    7 months ago

    Newmarket, Canada York Region Full time

    **Job Description**: **POSITION PURPOSE** **MAJOR RESPONSIBILITIES** - Provides the full range of financial and benefit assistance to clients (including walk-ins to regional offices as required) in accordance with legislative and regulatory authority, policy directives, and business practices to ensure client financial stability and to enable the client to...

  • Youth Worker

    6 months ago

    Newmarket, Canada 360°kids Full time

    **This is a part-time position operating Mondays-Fridays from 3:00pm-7:00pm. However, during school PA days, winter break, march break, and summer break the program operates during the day for 7 hours.** - **Students currently in their 3rd/4th year of Post-Secondary studies (College/University) may apply. All placement experience will be reviewed and...