Full Time Program Services Caseworker

5 months ago

Newmarket, Canada The Salvation Army Full time

Description

To support clients and the day-to-day operations of the residential facility through: - Client admissions and intake processing - Case triaging - Primary support casework - Referral and clerical duties Provide clients with encouragement and access to wrap-around supports that ultimately lead to obtaining and maintaining housing. The work of this position aims to prevent and eliminate youth homelessness while meeting the human needs of vulnerable populations in York Region.

KEY RESPONSIBILITIES:

Case Work/Facility

Maintain an active caseload. Responsible for the day-to-day shift duties and reporting requirements. Complete intake and assessments, creating service plans, providing case management services and clinical interventions for an assigned caseload. Maintaining ongoing responsibility for primary client housing-stability planning and housing-related case work. Record activities and incidents occurring during the shift in a factual and concise manner using Logbook and/or Incident Occurrence Reports. Contact emergency service personnel (ambulance or police) when necessary. Maintain confidentiality with regard to clients/staff and Centre’s records. Develop a network and make referrals to existing services and resources in the community including those of other Salvation Army departments. Maintaining personal HIFIS account and using HIFIS system for all aspects client case PSCW staff members are responsible for moderate cleaning and upkeep of facilities and resident quarters when property services staff are not on PSCW staff are responsible to adhere to all tasks and responsibilities as outlined on the Front-Line worker responsibilities shift sheets.

Administrative

Responsible for reporting monthly PSCW performance statistics. HIFIS -ensuring daily updates- submissions- assessments- incidents-housing plan- discharge. Completing daily front-line worker responsibility logs and bed board charts. Performing all relevant documentation related to PSCW including but not limited to intake/discharge forms, client HIFIS notes, shift logs, incident reports, client forms, medication documents, client applications, stats reports, Responsible for maintaining personal MyArmy work account/password for all strategic work purposes including email, UltiPro (attendance and scheduling), Salvation Army corporate information systems, Microsoft teams, etc. This is done with support from management, supervisory staff and I.T support personnel.

Perform other duties as required.

WORKING CONDITIONS:

This is a permanent full-time position. Shift schedules. PSCW staff members work onsite at Belinda’s Place. Minimal travel required. PSCW staff members work within the facility building, and outside of the building,

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

College diploma or equivalent post-secondary Bachelor of Social Work is Valid Ontario Class “G” Driver’s License and a current copy of a Driver’s abstract for review and verification that is satisfactory to The Salvation Army, in its sole discretion, is required.

EXPERIENCE AND KNOWLEDGE:

Experience working with homelessness, mental health and Must have functional knowledge and understanding of related to homelessness, mental health and Thorough knowledge and understanding of and a commitment to anti-racism, anti-oppression and equity. Good knowledge of community resources

SKILLS AND CAPABILITIES:

Strong oral and written communication skills are Ability to work independently as well as part of a Must have good interpersonal/time management Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.

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