Coordinator, Quality Assurance

4 weeks ago

Langley, Canada Fraser Health Full time

Why Fraser Health?:
Are you looking for an opportunity to use your outstanding leadership skills and quality improvement expertise?

We have a
**Coordinator, Quality Assurance & Quality Improvement **position available in
**Medical Device Reprocessing** that might be just the opportunity for you.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Are you passionate about strategic leadership, innovation and have a commitment to improve quality of service? If so, bring your skills to this key role, where you will provide consulting, guidance, and support within the Surgical Initiatives & Medical Device Reprocessing department. This is a full time opportunity based at Support Services Facility in
**Langley, BC **with travel throughout the Fraser Health region is required.

Do you take ownership for your own performance and seek to model integrity, resilience and confidence? You are passionate about building an engaging environment that supports and challenges others to achieve their goals

We value diversity in the work force and maintain an environment of Respect, Caring & Trust.

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health**:
Reporting to the Director, Surgical Services and Medical Device Reprocessing (MDR), the Coordinator, Quality Assurance & Quality Improvement provides leadership and quality improvement expertise in the planning, implementation, and evaluation of initiatives designed to improve MDR’s quality of service, service utilization, safety, and risk reduction.

Provides consultation, guidance, and support to the department in the use of tools to measure, monitor, and evaluate initiatives designed to improve patient care outcomes;provides facilitation, coaching, and support to the department in development, monitoring, and analysis of key performance indicators including assisting site staff in completing, scheduling and tracking of MDR and Endoscopy assessments.

Evaluates the effectiveness of MDR’s current processes as they relate to patient safety, complaints management, and incident reporting and makes recommendations based on evaluation of impact on quality, safety, and risk. identifies staff learning needs related to the integration of quality improvement methodology and evidence-based systems and tools with everyday work processes; conducts in service and new equipment training/education resource development for new equipment; ensures follow up of maintenance training and tracking. Performs a leadership role in MDR’s participation in the Canadian Council on Health Services Accreditation (CCHSA) accreditation, Ministry of Health-mandated reprocessing reviews, and other quality initiatives; participates in the development of MDR policies, goals, and objectives.

**Responsibilities**:

- In collaboration with the Medical Device Reprocessing leadership team, provides leadership and quality improvement expertise to all levels of the department in the planning, implementation, and evaluation of initiatives designed to improve quality of service, service utilization, safety, and risk reduction. Working under the direction of the MDR Director, ensures an integrated approach to quality assurance and quality improvement initiatives.
- Provides consultation, guidance, and support to the department in the use of tools and mechanisms to measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
- Provides facilitation, coaching, and support to the department in development, monitoring, and analysis of key performance indicators including assisting site staff in completing, scheduling and tracking of MDR and Endoscopy assessments.
- Provides expert support for analysis of multiple sources of key performance data to promote a balanced approach to identifying and acting on improvement opportunities.
- Provides leadership in the development and implementation of safety and risk indicators, and other risk prevention strategies.
- Evaluates the effectiveness of MDR’s current processes as they relate to patient safety, complaints management, and incident reporting. Makes recommendations based on evaluation of impact on quality, safety, and risk. Reports po

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