![Demant](https://media.trabajo.org/img/noimg.jpg)
Client Service Administrator
4 days ago
Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centred care? If you are passionate about utilizing your skills to change client’s lives - then we would love to hear from you- How you will make an impact- As a valued member of our team, you will build a positive and welcoming environment for our clients while maintaining connections and problem solving along the way. You will build positive and collaborative relationships throughout the hearing journey for both the clients we service and the teams you will work with. You will join a strong nation network of modern hearing care professionals who make a positive impact on the day to day lives of Canadians.- Reporting to the Regional Manager, the Client service administrator (CSA) is the first point of contact for most of our clients and is responsible for providing superior client care. The CSA is also responsible for providing administrative support to the clinician’s within the clinic and to head office.**Customer Service**
- You are the first point of contact for our clients and must provide them with the best customer service in the industry:
- Greeting clients
- Answering the telephone
- Answering client queries
**Appointments**
- You will manage our client appointments and schedule the clinician’s appointments:
- Maintaining clinician’s schedules
- Triaging all appointments
- Changing appointments to accommodate client and clinic needs
- Using telephone pathway to book initial client appointments
- Contacting existing clients to schedule appropriate appointments.
- Following protocols associated with the companies Telephone Performance Analysis, including, and not limited to training, coaching, and evaluating.
**Clinic Appearance**
- You are responsible for the general maintenance of our clinics so that they are a first-class hearing healthcare centre:
- Daily cleaning and tidying as needed.
- Tidying and organizing Assistive Listening Device (ALD) displays and client waiting area.
- Maintaining and ordering office and clinic supplies.
**Hearing Professional and Administrative Support**
- You will provide administrative support for the clinicians in their respective clinic(s) as well as act as an office administrator for the Hearing Healthcare Centre (HHC):
- Opening and closing the HHC
- Registering all new clients
- Maintaining all paper files including creating, organizing, filing, and destroying
- Shipping and receiving
- Tracking all orders through administration system and shipping log
- Preparing orders for fittings
- Assisting with local events as needed
- Understanding and selling all ALDs
- Providing basic hearing aid maintenance including cleaning/checks and tubing changes
- What you will need- Post-secondary education in an applicable field
- At least 2 years’ customer service experience
- Organized, detail-oriented, and comfortable working with multiple priorities
- #LI-CA1- #HeaingLlife_ Canada
-
Administrative Assistant
4 weeks ago
Kanata, Canada UNITED PARCEL SERVICE Full time**Primary Job Posting Location**: Kanata, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...
-
Administrative Assistant
2 weeks ago
Kanata, Canada UNITED PARCEL SERVICE Full time**Primary Job Posting Location**: Kanata, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...
-
Administrative Assistant
2 weeks ago
Kanata, Canada UNITED PARCEL SERVICE Full time**Primary Job Posting Location**: Kanata, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...
-
Client Service Representative
1 week ago
Kanata, Canada ProResp, Inc. Full time**Client Service Representative (Medical Administration)** **Location**:Kanata ProResp (Kanata, Ontario)** **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Starting around $23-24/hr **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...
-
Client Services Representative
1 week ago
Kanata, Canada ProResp, Inc. Full time**Client Service Representative (Medical Administration)** **Location**:Kanata ProResp (Kanata, Ontario)** **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Starting around $23-24/hr **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...
-
Client Service Representative
3 weeks ago
Kanata, Canada ProResp, Inc. Full time**Client Service Representative (Medical Administration)** **Location**: Kanata Ontario **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Rate based on experience (starting at $23/hr) **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...
-
Client Service Representative
3 weeks ago
Kanata, Canada ProResp, Inc. Full time**Client Service Representative (Medical Administration)** **Location**: Kanata Ontario **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Rate based on experience (starting at $23/hr) **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...
-
Client Service Representative
3 weeks ago
Kanata, Canada IQVIA Full timeUnder broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused. - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision. - Ensures, through review and...
-
Client Service Representative
2 weeks ago
Kanata, Canada Matthew House Ottawa Full time**About Matthew House Ottawa** Since 2010, Matthew House Ottawa has housed hundreds of refugee claimants and provided quality furniture to more than 17,000 people through our furniture bank program. We have done this with a large, dedicated team of volunteers and a handful of employees, with a lot of passion and commitment. **About this role** The role of...
-
Client Service Representative
1 day ago
Kanata, Canada Matthew House Ottawa Full time**About Matthew House Ottawa** Since 2010, Matthew House Ottawa has housed hundreds of refugee claimants and provided quality furniture to more than 17,000 people through our furniture bank program. We have done this with a large, dedicated team of volunteers and a handful of employees, with a lot of passion and commitment. **About this role** The role of...
-
Client Service Clerk
3 weeks ago
Kanata, Canada Matthew House Refugee Services (Ottawa) Inc. Full timeEducation: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Associations and non profit organizations - Social service or charity agency **Tasks**: - Answer inquiries and provide information to customers - Explain the type and cost of services offered - Obtain and examine all relevant information to...
-
Client Service Advisor
3 weeks ago
Kanata, Canada 42 Blue Solutions Full timeThe Client Service Advisor is responsible for providing outstanding customer service to clients in matters of both business to business and business to consumer operations. This position will provide clients general information regarding complex questions related to their accounts, policies and available services via telephone, zoom and other forms of both...
-
Client Service Representative
3 weeks ago
Kanata, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
3 weeks ago
Kanata, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Administrator/ Client Experience Specialist
3 weeks ago
Kanata, Canada Vitality Physiotherapy and Wellness Centre Full timeAdmin/ Client Experience Specialist Join a team that has fun every day, adds to your career skills, and helps us deliver an awesome client experience. - If you want to find work in one of the best cities in Canada's capital full of amazing community members this is the place for you! Work with a team trained to be some of the best admin/client experience...
-
Administrator/ Client Experience Specialist
1 week ago
Kanata, Canada Vitality Physiotherapy and Wellness Centre Full timeAdmin/ Client Experience Specialist Join a team that has fun every day, adds to your career skills, and helps us deliver an awesome client experience. - If you want to find work in one of the best cities in Canada's capital full of amazing community members this is the place for you! Work with a team trained to be some of the best admin/client experience...
-
Client Service Representative
3 weeks ago
Kanata, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Advisor
3 weeks ago
Kanata, Canada CyberB Tech Full timeClient Services is the central area of communication between internal and external customers. of While collaborating and also working indecently, you'll act as liaison and become a resource for information to our valued clientele. Client Services Representatives must possess excellent communication and interpersonal skills. This entry level position requires...
-
Client Support Coordinator
1 week ago
Kanata, Canada Royal LePage Team Realty Full timeBusy Real Estate office in Kanata seeks a motivated and client-service-oriented professional to join our team. **Responsibilities** - Present a professional, welcoming first contact to all agents, clients, visitors and business partners - Provide clerical support to our Agents, Senior Branch Administrator and Branch Manager - Cooperate with industry...
-
Administrator
3 weeks ago
Kanata, Canada Royal LePage Team Realty Full timeBusy Real Estate office in Kanata North seeks a motivated and client-service-oriented professional to join our team. while maintaining superior attention to detail. If you love being a part of a dynamic team, have a positive attitude, and enjoy interacting with a diverse group of individuals, this could be the perfect opportunity for you! Previous...