Client Service Clerk
5 months ago
Education:
- Expérience:
**Education**:
- Secondary (high) school graduation certificate
**Work setting**:
- Associations and non profit organizations
- Social service or charity agency
**Tasks**:
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
**Computer and technology knowledge**:
- Salesforce
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Bending, crouching, kneeling
- Handling heavy loads
- Repetitive tasks
- Walking
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Honesty
- Quick learner
**Experience**:
- 1 to less than 7 months
- Durée de l'emploi: Saisonnier
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
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