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Assistant Store Leader

3 months ago

Kelowna, Canada Hillberg & Berk Full time

We’re looking for an individual with a strong background in managing operational processes and the ability to provide exceptional client experiences. If you have a passion for optimizing processes and finding solutions, our permanent full-time, Assistant Store Leader position at our Kingsway location may be the role for you

**H&B Benefits**

**At Hillberg & Berk, we offer competitive wages, paid sick days, health and dental benefits, as well as discounts on our beautiful jewelry You will also have access to training opportunities to support your career development and leadership skills. You will be empowered to own your career and be a part of a growing, dynamic and evolving company.**

**What can you expect in this role?**

As an Assistant Store Leader, you’ll be responsible for supporting the day-to-day retail store operations and ensure that we are continually providing an experience that surprises and delights our clients. You will provide support to the Store Leader and ensure efficient planning, process coordination and follow
- through ensuring tasks are being executed through clear direction and ensuring client ambassadors understand their role to implement processes. You will work collaboratively with retail leaders in your city to provide support and resources as needed, to ensure a consisent and exceptional client experience. This role balances enhancing our business processes and delighting our client. Your effective communication, listening and coaching skills will support you in sharing client feedback, business trends and recommendations to continually improve processes.

**What do you need to apply?**

You will shine in this role with a minimum of 3-5 years of retail experience, including some process management experience such as inventory control, or a combination of experience and some post secondary or an undergraduate degree. Supervisory experience is not required and would be considered an asset. The ability to work a rotating schedule including evenings, weekends and holidays. You’ll be empowered to own your career and be a part of a growing, dynamic and evolving company.

**About H&B**

Requests for accommodation can be made due to disability or any other protected characteristic at any time during the recruitment process by contacting People & Culture.

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