Ramp Supervisor

2 days ago

Ottawa, Canada Strategic Aviation Services Ltd. Full time

Come join the exciting world of aviation Established in 2006, our company provides multi-functional aviation services offering passenger, cargo and ground support with a focus on safety and quality. For us, success lies in delivering peace of mind to our customers, and we are passionate about ensuring their needs are met - on time, every time.

Do you have an interest in the Aviation industry? We are searching for individuals who are team players and eager

Summary
- Supervisors assist in communicating policies and procedures within their operation. They assist with directing and coordinating activities to provide a safe environment for employees while maintaining efficient services. This position requires working in a fast-paced environment with time constraints to meet operational goals. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is strongly promoted.
- Supervisors must report to work on a regular and timely basis; report directly to the Manager.
- Performs all functions of Lead, as needed.
- Actively participates in the Safety Management System (SMS).

**Responsibilities**:

- Verify training and education is provided
- Identify, correct and actively seek out emerging hazards, know effective control measures for the hazards
- Directly observe workers, verify that workers’ performance meets expectations for safety
- Direct and instruct workers
- Respond to worker questions and concerns
- Ensure the health and safety of all workers
- Provide/verify workers’ training before undertaking new tasks
- Maintain a Supervisor’s journal or log
- Coordination and oversight of aircraft turnaround activities
- Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements

Job Duties
- Schedule and coordinate SA employees as required, ensuring all shifts are covered.
- Work with the Operations Manager to ensure employee assessments are completed in a timely fashion.
- Delegate daily flight responsibilities among ramp team members and assign all team members.
- Follow and enforce all airline standard operating procedures.
- Ensure proper first aid procedures are administered to injured staff and correct reporting procedures are carried out.
- Intelex (Safety Management System - SMS) must be generated and sent out within 4 hours of occurrence.
- Complete DFR’s, including fuel burn reports and deicing logs.
- Ensure complete flight paperwork are submitted in a timely manner
- Ensure all billings, adhoc, are recorded per flight and submitted to the Operations Manager in a timely fashion.
- Delegate job duties as required and ensure completion.
- Participate in oversight of all the operation during hours when required.
- Maintain Quality Assurance oversight for operational issues relating to output and safety, providing suitable corrective and/or preventative actions where necessary
- Cooperate fully with Inspectors to achieve quality inspection commitments
- Perform other ground service duties as assigned.

**Requirements**:

- Experience in a Lead Role
- Be at least 18 years of age
- Possess a valid driver’s license
- Ability to work on a permanent basis in Canada
- Obtain a clear criminal record
- Ability to obtain necessary airport and/or Transport Canada security clearances
- Must be capable of lifting/pushing/pulling up to 50lbs (23kg) on a regular basis
- Ability to work nights, weekends, holidays and varying schedules, and on call - as required
- Must successfully complete airline specific training programs and recertification
- Willing to participate in formal leadership and job specific (i.e., Train the Trainer) training
- Willing to travel to other bases

Core Competencies
- Able to work efficiently as a part of a team as well as independently
- Able to work well under pressure and meet set deadlines
- Above average organizational, time management and prioritizing skills
- Attention to detail in all areas of work
- Confident, consistent, decisive personality; comfortable presenting, training, coaching
- Effective communication skills with individuals at all levels of the organization
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Strong work ethic and positive team attitude

Competitive wage
Growth opportunities
Flight passes
Uniform supplied
Boot allowance provided

We are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, gender, physical or mental disability, or age.

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