National Field Manager

2 weeks ago

Toronto, Canada CARMA Corp Full time

_**Our Company**_

Founded in 1977, CARMA is 100% Canadian owned and operated, with its head office and manufacturing facility located in Lindsay, Ontario. We were the first Measurement Canada approved supplier of electronic submetering systems and continue to be the market leader, with over 250,000 meters installed. Operating across Canada with offices in Toronto, Ottawa, Edmonton, Calgary and Vancouver. CARMA ensures first-rate customer care, regulatory compliance, quality control, financial tracking and accountability.

We are looking to add a full-time **National Field Manager **to our Lindsay team.
- **National Field Service Manager, Multi Residential
- Responsibilities**_
- Manage Field Technician team in the day to day operational and technical aspects of multiple small
- and large-scale projects;
- Provide Level 1, 2 and 3 training and coach Technicians to successfully complete relevant accreditation;
- Participate in project meetings with sales team and clients and identify and assemble project completion schedule for each project;
- Review and fully comprehend the project contracts, scope of work, specifications, CCDC II Documentation and project proposal documentation to minimize exposure and risk of each project;
- Ensure project documentation has been reviewed and is complete, current, accurate and stored/distributed appropriately;
- Track project deliverables with the Project Coordinator;
- Review and signoff on engineering documentation and project submittals as required;
- Collaborate on procedural protocols that will lend to a more uniform, accurate and consistent submittal and reporting system of Measurement Canada documentation from the field services;
- Communicate and demonstrate to the field services the importance of following and enforcing all Measurement Canada Rules and Regulations;
- Perform random Field Services Compliance Audits & schedule regular technical training sessions on field work;
- Address Technical and or productivity issues and efficiencies observed during the Work Audit and Technical Evaluation to the National Project Manager;
- Provide feedback to technicians for review and the initiating of any necessary corrective action;
- Participate in Employee evaluations and provide dialog on team members strengths, weaknesses and further training requirements.
- Review and approve new configurations as developed by all Field Services Team for submission to Projects/Production team.

**Experience/Knowledge/Ability**
- Numerical Competence; ability to solve complex problems, manage and analyze data;
- Excellent communication, interpersonal and administrative skills; accuracy and attention to detail;
- Willingness to undergo training for field Installation Inspection and Verification Accreditation ‐‐ Levels One, Two and Three;
- Exceptional organization and time management skills; ability to multitask and manage demanding workload with tight deadlines;
- Ability to learn software quickly, advanced computer skills and expertise in spreadsheets, and data manipulation;
- Professionalism, integrity and compliance;
- Demonstrated successful history of Project Management leadership including leading multiple simultaneous projects for a minimum of two years;
- Excellent leadership, problem solving and conflict resolution skills;
- Ability to read blueprints, engineering drawings and plan sets;
- Knowledge of sub-metering systems.

**Qualifications**
- 7+ years experience in related electrical/utility or construction industry;
- 3+ years experience management experience;
- Comprehensive understanding of multi-residential sub-metering system installation for hydro, water, gas and thermal
- Post-Secondary School Graduate in Project Management and/or Electrical Trade;
- Knowledge of electrical power theory;
- PMP designation is considered an asset;
- Where applicable a valid driver’s licence, and proof of insurance coverage is required.

**Working Conditions**
- Ability to work safely in various settings such as electrical rooms, construction sites and office buildings;
- Demanding workload & tight deadlines;
- Occasional work out of town and outside of regular office hours will be required as part of your regular duties;
- Ability to work safely on ladders and automated lift devices (training provided);
- Appropriate safety wear is required (provided).

We thank you for your interest; however, only successful applicants will be contacted.

CARMA group of Companies is committed to meeting the accessibility needs of persons with disabilities in an effective and timely manner in accordance with the applicable standards set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation. We foster an inclusive organizational culture as an Equal Opportunity Employer.

**Job Types**: Full-time, Permanent

**Benefits**:

- Disability insurance
- Extended health care
- Life insurance

Schedule

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