Veterinary Receptionist

5 months ago


North Vancouver, Canada WATERFRONT PARK VETERINARY CLINIC Full time

We are currently looking for **customer service experienced matured outstanding individuals **to add to our experienced team at **Waterfront Park Veterinary Clinic** to help our wonderful clienteles. Established in January 2020 we are a fast-growing veterinary clinic that thrives off providing the best care possible for our clients.

This is the position who loves interacting with people, detail oriented, focusing on administration jobs with warm heart toward the pet's health care.

**Position : Veterinary Receptionist**

**Duties**:

- Greet and welcome clients and their pets to the veterinary clinic
- **Answer phone calls**, schedule appointments, and manage the front desk
- Collect and update patient information, including medical history and insurance details
- Assist veterinarians and veterinary technicians with administrative tasks
- Provide excellent customer service by addressing client inquiries and concerns
- Process payments for services rendered and maintain accurate financial records

**Skills**:

- Excellent communication skills ( English ), both verbal and written
- Strong organizational skills with attention to detail
- Ability to multitask in a fast-paced environment
- Proficient in using **computer** software for scheduling, record keeping, and billing purposes. We're paper free clinic and computer skill's huge asset.
- Knowledge of basic animal care and veterinary terminology is preferred

**We are looking to add someone who is eager to be a part of our growing clinic family long term.**

At our veterinary clinic, we are committed to providing high-quality care for pets while delivering exceptional customer service. As a Veterinary Receptionist, you will play a crucial role in ensuring smooth operations at the front desk. Your friendly demeanor, attention to detail, and passion for animals will contribute to creating a positive experience for our clients.

We offer competitive compensation and benefits packages, including health insurance, and opportunities for professional development. If you are a dedicated individual with a love for animals and strong administrative skills, we would love to hear from you.

Please submit your resume along with a cover letter highlighting your relevant experience to be considered for this position.

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- North Vancouver, BC V7M 0E9: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person



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