Systems Support Administrator
3 weeks ago
**Position Summary**:
The Systems Support Administrator will work within practiced team environments providing support of customer users, infrastructure, and technology.
**Skills Overview**:
Unified Communications (Voice) - Cisco, Webex, Microsoft Teams
Cloud - M365, Azure, AWS
Routing and Switching - Cisco Catalyst/ISR, Juniper EX/MX/SRX, Meraki
Perimeter Security Firewalls - Cisco ASA, Juniper SRX, Meraki, Palo Alto
Wireless - Cisco, Meraki, Juniper MIST, AeroHive
Data Center - Cisco UCS, NetApp, Veeam, Vmware
Systems - Active Directory, Exchange, SCCM, SQL, File Servers
End User Support - Windows 10/11, MacOS
Management Platforms - Intune/Autopilot, Cisco Prime, Juniper Space, SKY ATP
Applications - Outlook, Intune, Microsoft Defender, Cisco Umbrella
Process - ITIl, PSA tool Exposure (Autotask, ServiceNow, BMC Remedy, Zendesk)
Work collaboratively within the broader team (pre-sales, architecture, project delivery) to bring your skills to bear where and when they are required.
**Responsibilities & Accountabilities**:
Teamwork
Attend team huddles and be an active participant team planning activities.
Use provided workflow tools to reflect the status of tickets, tasks, effort/labour etc.
Identify areas to create, improve and maintain Charter intellectual property in the form of configuration templates, testing guides and other tools that assist in allowing Charter to be efficient and support with high quality.
Support Desk
Provides timely delivery of customer communications regarding troubleshooting and restoration of services.
Strong communications skills with ability to translate technical outcomes/stories to layman terms for non-technical users
Tier 1 & 2 Remote and Onsite Support, Request & Incident resolution
Develops, maintains, and continually improves standardized work practices.
Work with Aligned vendors for Tier 3 Support
Assist in establishing governance, process and identify efficiencies.
Providing reports and activity updates to Manager
Culture Building and Professional Development
Engage deeply within the Charter company while becoming active in the company community and culture.
Attend company town halls and events, focused on bringing people together and aligning to a single vision. Participate actively when appropriate.
Use available social and collaboration tools to engage broadly with the company in a positive and constructive manner.
Explore and seize opportunities for growth that benefit both yourself and Charter, aligning with the overall vision.
**Qualifications and Experience**:
Minimum 3 years of experience in IT User & Infrastructure administration with one or more technologies listed below:
Administration and troubleshooting Active Directory and Group Policy
Administration and troubleshooting of VMware & Hyper-V Hosts, Networking and Storage environment
Installation, management and troubleshooting Windows Server & PC infrastructure
Network management, monitoring and troubleshooting of various Cisco, Juniper, Meraki and Palo Alto Devices
Network Services (LAN, DNS, VLAN, VPN, Wireless, Cisco Umbrella, Citrix NetScaler)
Application support (Cisco VOIP, MS Exchange, M365)
Demonstrated ability to obtain and hold industry certifications such as Microsoft, Cisco or other vendor certificates.
Service Desk support and tooling experience
**Essential skills**:
Excellent written and oral communication skills, and able to read and write in English in a professional manner.
Ability to create technical documentation, both written and diagrammatical using tools such as Word, Power Point and Visio.
**Strong interpersonal skills**: proven team player with ability to deliver outstanding product/service and build relationships with clients.
Time management, organizational skills, and excellent communication skills are greatly desired.
Self-motivated; demonstrated ability to take initiative, effectively prioritize tasks and accomplish goals with mínimal supervision.
Working Conditions
Full-time, Permanent
Hybrid work environment (2-3 days in the office or customer site)
Overtime as required
Part of on-call rotation
Comprehensive benefits package with profit sharing
Hold a Valid Drivers License
Authorized to work in Canada
We look forward to connecting with you.
-
Systems Support Administrator
3 weeks ago
Calgary, Canada Charter Full timePosition Summary: The Systems Support Administrator will work within practiced team environments providing support of customer users, infrastructure, and technology. Charter, a highly respected and value driven VAR, delivers voice and collaboration solutions as well as many other technology verticals including routing and switching, data center, cloud,...
-
Systems Support Administrator
3 weeks ago
Calgary, Alberta, Canada Charter Full timePosition Summary: The Systems Support Administrator will work within practiced team environments providing support of customer users, infrastructure, and technology. Charter, a highly respected and value driven VAR, delivers voice and collaboration solutions as well as many other technology verticals including routing and switching, data center, cloud,...
-
Systems Support Administrator
2 weeks ago
Calgary, Canada Charter Full timePosition Summary: The Systems Support Administrator will work within practiced team environments providing support of customer users, infrastructure, and technology. Charter, a highly respected and value driven VAR, delivers voice and collaboration solutions as well as many other technology verticals including routing and switching, data center, cloud,...
-
Systems Support Administrator
2 weeks ago
Calgary, Alberta, Canada Charter Full timePosition Summary: The Systems Support Administrator will work within practiced team environments providing support of customer users, infrastructure, and technology. Charter, a highly respected and value driven VAR, delivers voice and collaboration solutions as well as many other technology verticals including routing and switching, data center, cloud,...
-
Deskside Support
2 months ago
Calgary, Canada Digital Commerce Bank Full timeDC Bank, a private Canadian Schedule 1 Bank, is seeking a Deskside Support / System Administrator to join its Information Services team. The position would be based in Calgary, Alberta. Reporting to the senior executive, the ideal incumbent is one who is highly motivated, and gets things done accurately, effectively, and with mínimal supervision. **As a...
-
System Administrator
2 days ago
Calgary, Canada White Whale Full time_Systems Administrator I maintains and supports the integrity of the operating system environment and various computer systems. Administers, installs and troubleshoots a variety of operating systems. Being a Systems Administrator I performs systems maintenance tasks, such as system back-up, recovery and file maintenance. Schedules, installs, and tests system...
-
Calgary, Canada S.i. Systems Full timeOur Calgary client is looking for a Senior Mobile Technician Our client in Calgary is seeking a Senior Mobile Technician with expertise in voice radio systems to install, maintain, and support enterprise communication networks at an Oil Sand Facility. This is a one-year contract position to start with a requirement for candidates to be local to the Fort...
-
Calgary, Canada S.i. Systems Full timeOur Calgary client is looking for a Senior Mobile Technician Our client in Calgary is seeking a Senior Mobile Technician with expertise in voice radio systems to install, maintain, and support enterprise communication networks at an Oil Sand Facility. This is a one-year contract position to start with a requirement for candidates to be local to the Fort...
-
Calgary, Canada S.i. Systems Full timeOur Calgary client is looking for a Senior Mobile Technician Our client in Calgary is seeking a Senior Mobile Technician with expertise in voice radio systems to install, maintain, and support enterprise communication networks at an Oil Sand Facility. This is a one-year contract position to start with a requirement for candidates to be local to the Fort...
-
Calgary, Canada S.i. Systems Full timeOur Calgary client is looking for a Senior Mobile Technician Our client in Calgary is seeking a Senior Mobile Technician with expertise in voice radio systems to install, maintain, and support enterprise communication networks at an Oil Sand Facility. This is a one-year contract position to start with a requirement for candidates to be local to the Fort...
-
Calgary, Canada S.i. Systems Full timeOur Calgary client is looking for a Senior Mobile Technician Our client in Calgary is seeking a Senior Mobile Technician with expertise in voice radio systems to install, maintain, and support enterprise communication networks at an Oil Sand Facility. This is a one-year contract position to start with a requirement for candidates to be local to the Fort...
-
Systems Administrator
2 months ago
Calgary, Canada ARC Business Solutions Full time**_ARC Business Solutions Inc. is an established customer oriented information technology solution provider with proven abilities to incorporate strategy, creativity and technical aspects into business solutions. Core business verticals are: Professional IT Services, Enterprise Content Management, Utility Services and Managed Services. _** ARC Business...
-
Calgary, Canada S I Systems Full timeSR Microsoft Systems Administrator with techno-functional abilities and expertise in Azure and Power Platforms particularly in MS Power Platform COE (Center of Excellence). Job Type: Contract Positions to fill: 1 Start Date: May 27, 2024 Job End Date: Aug 31, 2024 Pay Rate: Hourly: Negotiable Job ID: 137509 We are seeking a highly...
-
Technical Support Analyst
4 weeks ago
Calgary, Canada Microhard Systems Inc. Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 3 years to less than 5 years **Work setting**: - Telecommunications industry - Manufacture **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced -...
-
System Administrator
2 weeks ago
Calgary, Canada Hexagon Full timeOverview: Hexagon Autonomy and Positioning (A&P) is looking for While part of the IS Server team, this position will join a high-performance international team focused on delivering secure, reliable and scalable infrastructure services that underpin the technology deployment and development of an organisation that customers depend on across multiple...
-
System Administrator
1 month ago
Calgary, Canada Wise Tech Corp. Full time**WiseTech Corp. **, Calgary based growing MSP offering a full line up of solutions ranging from Hardware and Software support, Cloud IT Services to VoIP communications. We are seeking an experienced System Administrator **What Are the Responsibilities?** - Perform remote and onsite troubleshooting of hardware, software, and networking issues for various...
-
System Support Specialist
1 month ago
Calgary, Canada Distress Centre Calgary Full timePUBLISHED: MAY 6, 2024 - EXPIRY: MAY 10, 2024 - ONSITE - CALGARY, ALBERTA - FULL TIME - SOCIAL SERVICES **Summary**: The system support specialist supports the growth and success of the Community Information Exchange through configuration and administration of the chosen database and user platform. The system support specialist will work with internal...
-
Information Technology Administrator
6 days ago
Calgary, Canada Calgary Alternative Support Services Full timeAre you interested in making a difference in the lives of marginalized population? The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone. Calgary Alternative...
-
Network and Systems Administrator
1 month ago
Calgary, Canada Ascertra Full timePosition Summary:We are currently seeking an experienced IT Network, Systems, and Cloud Service Administratorto join our IT Operations team. This role will be the primary, on-site IT Administrator for ourCalgary office, supporting multiple, independent Carina business units and their IT operations.This unique IT landscape includes separate (isolated)...
-
Network and Systems Administrator
1 month ago
Calgary, Canada Ascertra Full timePosition Summary:We are currently seeking an experienced IT Network, Systems, and Cloud Service Administratorto join our IT Operations team. This role will be the primary, on-site IT Administrator for ourCalgary office, supporting multiple, independent Carina business units and their IT operations.This unique IT landscape includes separate (isolated)...
