Server/supervisor

7 months ago


York, Canada The WORKS Craft Burgers & Beer Full time

**About Us**:
The WORKS Craft Burgers & Beer is a vibrant and dynamic restaurant dedicated to delivering the ultimate burger experience. With an extensive menu featuring innovative burger creations, handcrafted shakes, and a wide selection of craft beers, we are committed to providing our customers with unparalleled taste and quality in a lively and welcoming atmosphere.

**Position Overview**:
As a Shift Supervisor at The WORKS, you will play a crucial role in ensuring the smooth and efficient operation of our dining area while providing leadership and guidance to our serving team.

**Responsibilities**:

- Supervise and coordinate the activities of servers during shifts to ensure exceptional guest experiences
- Train, mentor, and motivate server staff to deliver outstanding service and uphold company standards
- Monitor and maintain cleanliness and organization in the dining area and server stations
- Oversee server performance, provide feedback, and address any performance issues in a timely and constructive manner
- Assist in resolving guest inquiries, concerns, and complaints with professionalism and efficiency
- Collaborate with management to implement and enforce restaurant policies and procedures
- Assist in opening and closing duties, including cash handling and reconciliation
- Lead by example by providing exceptional service and demonstrating a positive attitude at all times

**Qualifications**:

- Previous experience in a supervisory or leadership role in a restaurant or hospitality environment
- Strong communication, leadership, and interpersonal skills
- Ability to thrive in a fast-paced, team-oriented environment
- Excellent problem-solving abilities and attention to detail
- Availability to work evenings, weekends, and holidays
- Must be of legal age to serve alcohol (if applicable)

**Benefits**:

- Competitive hourly wage with opportunities for advancement
- Employee discounts on food and beverages
- Dynamic and energetic work environment

If you are a motivated leader with a passion for delivering exceptional service and creating memorable dining experiences, we want to hear from you Join us at The WORKS Craft Burgers & Beer and be part of our exciting journey.

**Job Type**: Part-time

Expected hours: 15 - 25 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- Tips

**Experience**:

- Serving: 3 years (required)
- Supervising: 3 years (required)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person


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