Supervisor, Crew Logistics

6 months ago

Toronto, Canada Porter Airlines Inc. Full time

Job Summary:
The Supervisor, Crew Logistics is responsible for leading the crew logistics team as well as managing all travel and accommodation arrangements for Flight Crew.

Duties & Responsibilities:

- Provide supervision, guidance and leadership to the Crew Logistics team.
- Oversee execution of hotel, air, and ground transportation reservations for crew.
- Liase with external stakeholders to ensure advantageous business relationships for the crew scheduling team.
- Actively communicate with Operational Teams to ensure travel arrangements meet safety, regulatory, efficiency, and service levels.
- Coordinate and assist with hotel and ground transportation Procurement and invoice reconciliation.
- Collaborate with People & Culture to drive the recruitment and selection of Crew Logisitics Coordinatros
- Responsible for training and communication of policy changes pertaining to crew logistics.
- Participate in the Crew Hotels committee to ensure safety and service standards are met.
- Perform duties in accordance with established company policies and procedures
- Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operation; understand, comply and promote the Company Safety Policy
- Other duties as assigned.

Behavioural Competencies:
**Concern for Safety**: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.**Teamwork**: Working collaboratively with others to achieve organizational goals.**Passenger/Customer Service**: Providing service excellence to internal and/or external customers (passengers).**Initiative**: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.**Results Focus**: Focusing efforts on achieving high quality results consistent with the organization’s standards.**Fostering Communication**: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications:

- Minimum 3 years of proven experience as a Crew Scheduler/Planner
- Proven leadership experience
- Knowledge of 705 Canadian Aviation Regulations pertaining to crewing
- Experience with Navblue NOC, Skyspeed, and knowledge of Porter’s FOAG is an asset
- Experience negotiating and working closely with hotel and transportation stakeholders is an asset
- Works well under pressure, performs and coordinates multiple tasks simultaneously
- Able to identify problems, their sources and the potential solutions while continuing to successfully conduct day-to-day operations without interruption
- Advanced computer skills and knowledge of google suite products
- Ability to work a flexible schedule, shift work and overtime if necessary
- Superior communication skills, both oral and written.

Company Description:

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