Web-to-print Solutions Support Specialists

2 weeks ago

Burnaby, Canada PressCentric Software Solutions Full time

**PressCentric Job Posting**

PressCentric specializes in Web-to-Print software solutions for printing companies using the Software-as-a-Service model. We are seeking one full-time, permanent Web-to-Print Solutions Specialists at our Vancouver location.

**Title of Position**:Web-to-Print Solutions Support Specialists (NOC 6221)

**Number of Positions available**:1

**Term**:This is a full-time, permanent position based on a 40-hour work week.

**Wage**:$28.85 / hour

The overall purpose of this position is to facilitate and execute inside and outside sales campaigns whilst being active in increasing client retention rates. Due to a subscription-based business model customer retention is of paramount importance to PressCentric. Therefore, it is necessary to provide first class ongoing customer support and training. New clients can often be unfamiliar with web to print systems and will require consultation on best practices when providing managed print services to their customers.

Duties will include, but not limited to:

- Help with initial setup, training and on-boarding of new clients and retain clients past the trial period.
- Provide ongoing customer support and training on system operation for existing clients.
- Consult with clients after sale on the best practices for web to print solutions.
- Troubleshoot technical problems, providing immediate CSS or HTML fixes for smaller aesthetic issues or provide input to developers when storefronts or services must be tailored to suit clients' needs.
- Identify potential clients who could benefit from web to print technology and solicit them.
- Promote additional services to existing clients.
- Assist in development of reports and proposals as part of sales presentations to illustrate benefits of using our services.
- Prepare and administer sales contracts using DocuSign.
- Conduct sales transactions through Internet-based electronic commerce.
- Create and manage Salesforce campaigns & ZenDesk macros.

**Requirements**:

- Post-secondary education in computing, software development or a related field.
- Ability to communicate effectively in an English speaking environment.
- Minimum one year of computer or technical sales experience.
- Practical knowledge of SEO / marketing in a print provider context.

Bonus if you have:

- Experience with print management and print production systems
- Experience with and knowledge of print provider business methodologies

**Job Types**: Full-time, Permanent

**Salary**: $28.85 per hour

**Benefits**:

- Dental care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- BURNABY, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location

  • Technical Support Specialist

    5 hours ago

    Burnaby, Canada Fortinet Full time

    Fortinet is looking for an experienced technical support specialist to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. **FortiAnalyzer - Centralized Logging & Reporting** **FortiManager - Centralized Configuration Management** The specialist will also interface with our QA and software...

  • Outside Sales Rep

    5 days ago

    Burnaby, Canada ARC Document Solutions Full time

    **What you get to do**: - Identify potential for new accounts by studying current business metrics; interviewing key customer contacts, uncovering and presenting additional new business opportunities. - Initiate and follow the ARC sales process by understanding client business drivers, building relationships, qualifying potential opportunities, and...

  • Senior Print Estimator

    6 days ago

    Burnaby, Canada MITCHELL Full time

    Our customers, our team, and the industry have always believed in MITCHELL. Our 96-year legacy proves we not only adapt to the market but have always provided direction for it. Our secret is our people, and how we leverage state-of-the-art technology while adhering to sound environmental and business practices. MITCHELL’s brand values are anchored in 5...

  • Senior Print Estimator

    7 days ago

    Burnaby, Canada MITCHELL Full time

    Our customers, our team, and the industry have always believed in MITCHELL. Our 96-year legacy proves we not only adapt to the market but have always provided direction for it. Our secret is our people, and how we leverage state-of-the-art technology while adhering to sound environmental and business practices. MITCHELL’s brand values are anchored in 5...

  • Senior Print Estimator

    7 days ago

    Burnaby, Canada MITCHELL Full time

    Our customers, our team, and the industry have always believed in MITCHELL. Our 96-year legacy proves we not only adapt to the market but have always provided direction for it. Our secret is our people, and how we leverage state-of-the-art technology while adhering to sound environmental and business practices. MITCHELL’s brand values are anchored in 5...

  • Senior Print Estimator

    6 days ago

    Burnaby, Canada MITCHELL Full time

    Our customers, our team, and the industry have always believed in MITCHELL. Our 96-year legacy proves we not only adapt to the market but have always provided direction for it. Our secret is our people, and how we leverage state-of-the-art technology while adhering to sound environmental and business practices. MITCHELL’s brand values are anchored in 5...

  • Senior Print Estimator

    Found in: Appcast CA A2 P - 6 days ago

    Burnaby, Canada MITCHELL Full time

    Our customers, our team, and the industry have always believed in MITCHELL. Our 96-year legacy proves we not only adapt to the market but have always provided direction for it. Our secret is our people, and how we leverage state-of-the-art technology while adhering to sound environmental and business practices. MITCHELL’s brand values are anchored in 5...

  • Senior Print Estimator

    Found in: Appcast CA C2 Glassdoor - 7 days ago

    Burnaby, Canada MITCHELL Full time

    Our customers, our team, and the industry have always believed in MITCHELL. Our 96-year legacy proves we not only adapt to the market but have always provided direction for it. Our secret is our people, and how we leverage state-of-the-art technology while adhering to sound environmental and business practices. MITCHELL’s brand values are anchored in 5...

  • Senior Print Estimator

    Found in: Whatjobs CA C2 - 7 days ago

    Burnaby, Canada MITCHELL Full time

    Our customers, our team, and the industry have always believed in MITCHELL. Our 96-year legacy proves we not only adapt to the market but have always provided direction for it. Our secret is our people, and how we leverage state-of-the-art technology while adhering to sound environmental and business practices. MITCHELL’s brand values are anchored in 5...

  • Printing Machine Operator

    6 hours ago

    Burnaby, Canada MINK SOLUTIONS INC Full time

    Operate Printing Machine / Press - No prior experience required - Hardworking, Good communication skills - Knowledge of Graphic design (adobe illustrator or photoshop is preffered) **Salary**: $16.00-$18.00 per hour **Benefits**: - On-site parking Flexible Language Requirement: - French not required Schedule: - 8 hour shift - Monday to...

  • REMOTE Publication Specialist

    Found in: Jooble CA O C2 - 5 days ago

    Burnaby, BC, Canada Horizon Grocery + Wellness Full time

    The Publications Specialist is responsible for the timely production and distribution of Horizon Grocery + Wellness publications and information in either or both digital and print format. Ensures all digital or print content meets professional and visual standards. Produce Horizon Grocery + Wellness publications (print and/or digital) as needed ...

  • Senior Print Estimator

    Found in: Jooble CA O C2 - 7 days ago

    Burnaby, BC, Canada MITCHELL Full time

    Our customers, our team, and the industry have always believed in MITCHELL. Our 96-year legacy proves we not only adapt to the market but have always provided direction for it. Our secret is our people, and how we leverage state-of-the-art technology while adhering to sound environmental and business practices. MITCHELL’s brand values are anchored in 5...

  • Video and Media Specialist

    1 day ago

    Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    Do you have experience creating high quality, professional videos for organic and paid social media, advertising campaigns, motion graphics, and brand storytelling? Then we’d love to hear from you. BCIT’s - **Marketing and Communications** department is seeking a - **regular, full-time (1.0** **FTE** **) Video and Media Specialist**. The Video and Media...

  • Outside Sales Rep

    1 week ago

    Burnaby, Canada E Arc Full time

    ARC Document Solutions is seeking an experienced outside sales representative to sell digital print,large and small format graphics, installation, reprographics services, and document scanning servicesin the Greater Victoria area.The right candidate will currently be selling print B2B with establishedcontacts and a background serving the Greater Vancouver...

  • Outside Sales Rep

    7 days ago

    Burnaby, Canada E Arc Full time

    ARC Document Solutions is seeking an experienced outside sales representative to sell digital print,large and small format graphics, installation, reprographics services, and document scanning servicesin the Greater Victoria area.The right candidate will currently be selling print B2B with establishedcontacts and a background serving the Greater Vancouver...

  • Outside Sales Rep

    2 weeks ago

    Burnaby, Canada E Arc Full time

    ARC Document Solutions is seeking an experienced outside sales representative to sell digital print,large and small format graphics, installation, reprographics services, and document scanning servicesin the Greater Victoria area.The right candidate will currently be selling print B2B with establishedcontacts and a background serving the Greater Vancouver...

  • Outside Sales Rep

    Found in: Talent CA C2 - 1 week ago

    Burnaby, Canada Arc Full time

    Description ARC Document Solutions is seeking an experienced outside sales representative to sell digital print,large and small format graphics, installation, reprographics services, and document scanning servicesin the Greater Victoria area.The right candidate will currently be selling print B2B with establishedcontacts and a background serving the...

  • Technical Support Specialist

    3 days ago

    Burnaby, Canada Avari Wireless Full time

    If you are a highly skilled and self-motivated technical professional looking to take your career to the next level, you’ve come to the right place. We are in search of a Technical Support Specialist to join our team and contribute to Avari’s continuing growth. **Responsibilities**: - Respond to all customer enquiries in a timely, courteous and...

  • Point of Care Solution Specialist

    7 days ago

    Burnaby, Canada Siemens Healthineers Full time

    **Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.** **At Siemens Healthineers, We offer you a flexible and dynamic environment with opportunities to go beyond your comfort...

  • Through Life Support Specialist

    1 day ago

    Burnaby, Canada OSI Maritime Systems Full time

    About Us The TLSS will provide expert knowledge to the In-Service Support (ISS) group with planning, delivery and operation of in-service support, equipment modifications, understanding of repair procedures and resolution of design and/or maintenance issues and working collaboratively with a range of other specialists, to ensure effective through life...