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Team Lead

1 month ago

Woodbridge, Canada Drive Medical Full time

Who is Drive DeVilbiss

Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 80 countries around the world.

“Leading the World with Innovative Healthcare Solutions that Enhance Lives”

Summary (Major Purpose of the Role):
We need your expertise in providing leadership, management, and vision as we continue to strive to remain world class in our operating efficiency and capacity. You'll lead our team in order planning, coordination of employees and process management in support of the overall operation.

The primary product lines you'll oversee are durable medical goods ranging from canes to wheelchairs, in-home hospital beds and respiratory products. These products are critical to the lives of our customers and you'll be a part of leading this team in driving best-in-class metrics in Safety, Quality, Service, and of course, our People.

Main Activities/Responsibilities:

- Review daily schedule and under directions of Warehouse Supervisor, plan and prioritize daily work schedule to meet customer requirements.
- Alert team members to any special configuration or customer delivery requirements.
- Processes information in SAP system.
- Help to maintain supplies and equipment necessary to completing assigned tasks.
- Operates material handling equipment (occasional).
- Oversee inspection of exterior packaging of product to determine damage to ensure proper procedure is followed.
- Ensure individual items are packed with appropriate packaging including a new label.
- Demonstrate an attitude of support and participation in the environment of continuous improvement.
- Ensure the compliance of safety norms to include maintaining a clean, orderly, and safe work area.
- Perform other duties as assigned.
- Assist the supervisor in the preparation of various reports as necessary.
- Assist with training of all new hires including temporary associates.
- Assist in developing processes and monitoring the departments performance and progress.
- Communicate with different customer service representatives as needed.
- Investigate customer complaints.

Competencies:

- Good interpersonal and communication skills
- Good Attention-to-detail and problem-solving skills
- Accurately follow verbal and written instructions
- Demonstrate awareness and good judgment in the course of daily activities
- Results oriented, with a commitment to teamwork

Reporting Relationships and Supervision:

- Engage, manage, and drive accountability to team associates
- Develop people through appropriate training
- This position reports to the Distribution Supervisor of assigned area

Education and Experience:

- High School Diploma or equivalent experience
- “Lead and direct” experience
- Basic mechanical skills & hand tools experience
- Basic computer skills, eg. PC, labeling software, MS Office (Outlook, Word, Excel), RF scanners
- SAP or Warehouse Management System experience
- Able to follow written and verbal direction
- Ability to appropriately handle sensitive or confidential information
- Preferred experience with material handling equipment, e.g. forklifts, pallet jacks, etc.
- Preferred technical skills to include troubleshooting
- Preferred Experience with team problem resolution, driving to root cause and implementing containment and corrective action

Your Physical Demands/Work Environment:

- Physical activity includes walking, standing, bending, squatting, reaching above shoulders and lifting up to 50 lbs or engaging the two person lift if the lbs are more than 50lbs.
- Must be able to operate standard warehouse equipment (pallet jacks, forklifts, etc.).

Competitive Benefits, Paid Time Off, 401(k) Savings Plan and Canada has the retirement savings plan.

“Drive DeVilbiss is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. Drive DeVilbiss strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered person because of race, color, religion, gender, sexual orientation, gender identity, pregnancy and/or parental status, national origin, age, disability status, protected veteran status, genetic information (including family medical history), or any other characteristic protected by federal, state, or local law. Drive DeVilbiss complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.”