Patient Services Coordinator
4 months ago
Here is the job posting I put together; Are you an experienced dental receptionist with a knack for exceptional patient care and administrative finesse? We are seeking a dedicated individual to join our team as a Patient Services Coordinator.
Position: Patient Services Coordinator
Location: Midtown Toronto - Leaside - Bayview and Eglinton
Type: Full-time
**Responsibilities**:
- Greet patients warmly and ensure their comfort and satisfaction throughout their visit.
- Manage appointment scheduling, cancellations, and rescheduling efficiently using our practice management software.
- Verify insurance coverage and process insurance claims accurately.
- Maintain patient records and confidentiality in compliance with HIPAA regulations.
- Assist with billing and financial transactions as needed.
- Collaborate with the dental team to ensure seamless patient flow and satisfaction.
- Utilize proficient knowledge of dental terminology to assist patients and team members effectively.
**Requirements**:
- Proven experience as a dental receptionist or in a similar administrative role within a dental practice.
- Exceptional interpersonal and communication skills.
- Proficiency in computer operations and familiarity with dental practice management software (experience with LiveDDM is a plus).
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- Knowledge of dental terminology and procedures.
- Commitment to providing outstanding patient care and service.
**Salary**: $16.55-$26.65 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Dental receptionist: 1 year (preferred)
Work Location: In person
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