Operations Manager

2 weeks ago

Cambridge, Canada Watson Building Supplies Full time

Watson has an opening for an Operations Manager at our **Cambridge** location. This role is responsible for the successful day-to-day management, administration and reporting of all distribution activities including planning, scheduling, delivery, inventory accuracy, business metrics, and safety related functions. The Operations Manager must ensure the highest standards of safety, service, and efficiency.

**Responsibilities**

**General**
- Promote a positive working environment
- Manage the team by providing clear communication, motivating, coaching, and correcting as necessary
- Ensure performance plans are set, maintained, and continuously improved
- Identify and coordinate daily activities and schedules as well as plan staffing levels based on business needs
- Collaborate across departments to drive optimal productivity
- Measure and track effectiveness and efficiency of operations

**Safety & Warehouse Operations**
- Ensure adherence to provincial and Company safety policies and perform regular management safety reviews
- Responsible for yard, equipment, and fleet safety - including cleanliness, maintenance and inspections
- Assist in loading and unloading trucks, driving a forklift, and receiving stock (if necessary)

**Dispatch & Delivery**
- Responsible for full-cycle delivery management and accuracy
- Maintain open and clear lines of communication with customers and proactively inform them of any issues
- Monitor delivery of inbound and outbound material

**Inventory & Purchasing**
- Maintain appropriate inventory levels in the yard, controlling shrinkage and damaged inventory
- Oversee inventory counting and close-out procedures
- Understand the financial operations of volume-buy and selling

**Customer Service & Efficiency**
- Oversee customer service and store management and maintain service standards
- Utilize internal reports, processes, and procedures to help provide superior customer service - Regularly perform audits on yard activities and performance and then investigate and resolve issues

**Requirements**:

- 4 year-degree preferred or equivalent work experience
- Minimum of 5 years of experience in shipping, warehouse, operations, and/ or transportation teams
- Proven ability to work in a team environment, coach staff and lead with a positive attitude
- Effective team player and leader with strong communication skills (verbal, written, and interpersonal)
- Experience in and knowledge of the construction industry and building materials is required

**Our Vision**:
We will be the Premier distributor in every market we serve through embracing our unique Culture and professional humanity.

**Our Mission**:
We create opportunities, build significant relationships and deliver solutions.

**Our Core Values**:
1. Our people have the independence and authority to make a difference.

2. We invest in relationships and every person is important.

3. Our highest priority is serving others.

4. We passionately pursue a safe work environment along with a relentless focus on operational excellence.

5. We believe you can never go wrong, doing the right thing.

**We are an equal opportunity employer.**

**Job Types**: Full-time, Permanent

**Salary**: $80,000.00-$85,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Schedule:

- Day shift

Supplemental pay types:

- Bonus pay

Work Location: In person

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