Attendant Client Services

2 weeks ago


Ottawa, Canada Ottawa Humane Society Full time

**What would you do?**
- Book clients for animals intake and OHS programs and services
- Provide general information on OHS services and programs to the public
- Other administrative tasks as assigned
- Support the activities of coworkers, volunteers, students and work placements and provide orientation and training as required
- Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies, procedures, collective agreement, and good animal care practices
- Produce and maintain accurate reports records and files
- Participate in supervision, evaluation, training and other meetings as required
- Participate in the identification and evaluation of OHS program goals and objectives
- Participate in professional development opportunities
- Represent OHS in a professional manner
- Participate in public relations and promotional activities as required
- May be required to assume some of the responsibilities of Attendant: Administration
- A grade 12 graduation diploma
- Minimum 1 year of call Centre and/or customer service experience
- Proficiency in Microsoft Word, Excel and Outlook
- Excellent verbal and written skills in English
- Verbal skills in French are required

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

**Salary**: $19.89-$22.42 per hour

Schedule:

- Monday to Friday

COVID-19 considerations:
Individuals are required to be fully vaccinated against COVID-19 as a condition of being hired by the OHS. Medical exemptions and accommodation under human rights legislation are considered under the vaccination policy.

Ability to commute/relocate:

- Ottawa, ON K2E 1A6: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service and/or call centre: 1 year (required)

**Language**:

- English (required)
- French (preferred)

Work Location: One location



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