Medical Office Assistant

2 weeks ago

Ottawa, Canada Sandy Hill Community Health Centre Full time

**Internal/External Employment Opportunity**

**Position**:Medical Office Assistant

**Component/Team**:Health Services

**Status**:Permanent, 1.0 FTE Full-Time (35 hours per week)

**Salary Scale**:$37,729 - $45,445 annualized salary plus benefits

**Start Date**:Immediately

**APPLICATION DEADLINE: May 8, 2023 at 4:00 p.m.**

**Position Description**:
The Health Services Medical Office Assistant is an integral member of the Health Services Medical Office Assistant Team providing a broad range of administrative services and support to the Health Services component of the Sandy Hill Community Health Centre.

The Health Services Medical Office Assistant shall provide the following services: reception services, telephone appointment services, personal appointment services and medical records services to the Health Services Component.

**Reporting Relationship**:
The Health Services Medical Office Assistant is directly accountable to the Team Leader, Medical Office Assistant Team, for the carrying out of his/her duties, and through the Team Leader to the Director of Health Services and to the Executive Director.

**Requirements**:
**Skills, Education and Experience**:
Requirements for this position include:
**Education and Language**
- High school graduation diploma or equivalent
- Medical Office Assistant Diploma an asset
- Under the Centre’s designation to provide French Language Services:

- French (oral expression): Advanced +
- French (oral comprehension): Advanced +
- French (reading comprehension): Advanced
- Fluency in English, both oral and written

**Professional Experience**
- Minimum two years secretarial or clerical experience in a medical environment
- Experience working with a broad range of populations, including: youth, street involved, people living with mental health issues, people living with problematic substance use, multi-cultural communities and disenfranchised groups
- Experience working with electronic medical records

**Knowledge, Skills and Abilities**
- Strong interpersonal, organizational and problem-solving skills
- Effective communication skills
- Ability to work under stress with multiple demands and unpredictable days
- Ability to use a capacity-building approach in working with clients
- Ability to be flexible, cooperative and work as part of a team
- Ability to work autonomously
- Ability to deal effectively with a diverse community of all ages and lived experience.
- Ability to deal effectively with the public
- Demonstrated flexibility, good judgment, tact, initiative & creativity
- Respects and values the diversity of communities and individuals
- Sensitivity and alertness to signs of a client in crisis
- Pays attention to detail
- Pleasant telephone manner
- Non-judgmental attitude

**Benefits**

Sandy Hill Community Health Centre offers employees an excellent benefits package which includes 4 weeks holidays (pro-rated to status) in addition to a Pension Plan (Healthcare of Ontario Pension Plan - HOOPP) and excellent Group Insurance Plan.

**Conditions of Employment**:
**Accommodation**:
SHCHC will provide accommodation for applicants with disabilities in its recruitment process.

If at any stage in the selection process you require accommodation due to disability, please let us know the nature of the required accommodation.

Only applicants selected for an interview will be contacted. No phone calls please.

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