Receptionist

2 months ago

Kitchener, Canada Kitchener Ford Full time

**Kitchener Ford** is currently seeking a **Receptionist** to join our team of customer focused professionals within our high volume and process-driven dealership.

**Purpose/Summary of Position**:
As the “director of first impressions” for the dealership, the Receptionist maintains a consistently professional appearance, a friendly and welcoming disposition with customers, guests and staff and maintains a positive and courteous demeanor in all interactions. In addition to operating a busy multi-line phone system, in-person guest greeting and sales coordination, the Receptionist is also responsible for various administrative duties which may include posting payments, new and used inventory stock-in, dealer trade coordination, CRM tracking and other administrative functions as required.

**Required Qualifications**:

- Energized by challenges; driven to improve efficiencies, learn and grow
- Proactive self-starter with a desire for accountability
- Passion for delivering a consistently exceptional customer experience
- Operates with the highest level of integrity
- Exceptional initiative, high energy and positive attitude
- Process driven with impeccable organization and prioritization abilities
- Exceptional problem solving and conflict resolution skills
- Impeccable follow-through and commitment to building and cultivating relationships
- Minimum High School Diploma
- Post-Secondary Education Preferred
- Previous customer service/administrative experience required

**Why We’re Awesome**:

- Commitment to an exceptional employee experience
- Full benefit programs & competitive compensation plans
- Employee and Family Assistance Program
- Collaborative work environment & group support

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