Receptionist
6 months ago
Euro Reflections is a high-end boutique, full-service hair salon, spa and medical spa offering a wide range of services to our clients. We are the t**op-rated salon and spa on google in Kitchener-Waterlo**o. We are looking for a receptionist to join our growing team
We are a tight-knit diverse group (#ERfam), that strive hard to create a fun, positive and collaborative work environment. Our clients are our #1 priority and that is reflected in our interactions and our quality of work.
**Job Duties & Qualifications**
- Manage the front desk and waiting room area with absolute professionalism and enthusiasm
- Greet and assist clients upon their arrival in a friendly and welcoming manner
- Become proficient at using the SpaWare software for all things related to the daily operations of the salon/spa
- Maintain multiple schedules and ensure appointments are booked properly with the appropriate staff member and timing.
- Prepare basic beverages for clients
- Keep the lobby area clean and tidy
- Assist staff when needed
- Opening and/or closing the till and building
- Process payments and cash handling
- General cleaning including laundry, sweeping, and sanitizing surfaces
- Other tasks as assigned
- You must have excellent organizational and time management skills and the ability to multi-task and work well under pressure
- You must have excellent verbal communication skills as well as writing skills (proper grammar and english)
- You must be a team player and be willing and eager to help with anyone needed.
- You must have exceptional phone etiquette
- You must be a people-person, with a warm, welcoming and positive attitude
- You must have exceptional customer service
**This job requires a lot of client interaction as well as team interaction. We are looking for an extraverted individual who thrives on being around and serving others.**
**Opportunities for Growth**
If you do well in this role and show leadership and management ability beyond the scope of this role, there is future opportunity to grow with the business and transition to a management position.
**Requirements**:
- High School Diploma or equivalent
- Past experience is a similar role is an asset
- Experience with SpaWare booking is an asset
- Excellent customer service skills
- Friendly and open personality
- Adaptable
- Works well under pressure
- Good communication
- Experience with Gmail, Google Docs, and Microsoft Word
- Social Media experience an asset
Availability
- Full-time and Part-time hours available, full-time is preferred
- Morning, afternoon, evening and Saturday shifts required
**Job Type**: Part-time
**Salary**: $15.50-$18.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Commission pay
Application question(s):
- Do you have experience as a receptionist?
- Do you have experience working in a salon/spa or in the beauty industry?
- Are you available to work evenings and Saturdays?
- Are you computer proficient and able to learn new software as required?
- Do you have experience with MS Office?
**Education**:
- Secondary School (preferred)
**Experience**:
- receptionist: 3 years (required)
Work Location: In person
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