Concession Stand Supervisor
2 months ago
**TITLE**: Quick Service Supervisor
**REPORTS TO**: Quick Service Manager
**DEPARTMENT**: Food and Beverage
**JOB FUNCTIONS**:
- Coach and motivate staff during games and events
- Strictly ensure responsible alcohol service using Smart Serve principles
- Ensure AGCO and OVG policies and regulations are followed
- Supervise and direct the prompt, efficient and friendly serving of all food and beverage
- Work quickly and independently to resolve operational issues when necessary, ensuring proper follow up with Manager
- Control inventory in all quick service locations to ensure the smooth operation of the department
- Participate in all fields of administrative work including but not limited to: opening/closing duties, cleaning checklists, tracking sales and service statistics nightly, performance reviews, and maintenance logs
- Monitor and manage speed of service and product quality
- Assist in the training and development of staff
- Adhere to all OVG service standards and policies including Health & Safety
- Work in compliance with the provisions of the Occupational Health & Safety Act
- Perform related duties and special projects as assigned
**REQUIREMENTS**:
- 1-2 years experience as a Supervisor
- Valid Smart Serve Certification
- Food Handlers Certification a positive
- Solid understanding and practical knowledge of Quick Service business principles and service etiquette
- Effective team management experience
- A proactive approach toward day-today activities and shifting demands
- Competent with POS
- An aptitude for identifying and assessing details
- Exceptional interpersonal, and communication skills
- Proven to perform well under pressure; manage multiple priorities simultaneously
- Work in compliance with the provisions of the Occupational Health & Safety Act.
- An ongoing awareness and responsiveness to client satisfaction
- Available to work event days, non-event days, evenings, weekends and holidays as required
**Job Type**: Part-time
Pay: $17.20-$19.00 per hour
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
**Education**:
- Secondary School (preferred)
**Experience**:
- Hospitality: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Smart Serve (preferred)
Work Location: In person
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