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Esg Product Manager

4 months ago


Markham, Canada IBM Full time

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

**Your Role and Responsibilities**
You are a key member of the product management team responsible for defining and improving the Environmental, Social, and Governance (ESG) sustainability goals for Sustainability Software products. Responsibilities will include:

- Research and become the domain expert on ESG reporting frameworks and evolving global regulations
- Manage all content from ESG reporting frameworks and regulations in (1) the Envizi - Sustainability Reporting Manager platform, and (2) across the broader software portfolio (e.g., Supply Chain), and use your experience in ESG reporting to formulate helpful guidance to include in platform content.
- Understand and monitor the technical domains related to delivering your products and solutions such as online reporting platforms, framework specific Excel templates, questionnaires, standards and guidelines.
- Understand client needs, and work with internal stakeholders to deliver solutions to meet the requirements of reporting frameworks
- Be the voice of the customer and empathize with client pain in all aspects of the product development life cycle and delivery process.
- Foster and drive a customer centric, agile development culture, document product requirements in the form of user stories and acceptance criteria.
- Curate product back-log(s) and work across teams to set priorities for your products.
- Collaborate with functional groups across the company to deliver solutions including UX/Design, Tech Leads, Developers, QA teams, other Product Managers, service delivery teams, sales and marketing.
- Develop and maintain a suite of content for your product, e.g product updates, release knowledge base articles, videos, user guides, supporting the development of sales collateral and internal training materials. Research and become the domain expert on ESG reporting frameworks
- Manage all content from ESG reporting frameworks in the Envizi - Sustainability Reporting Manager platform and use your experience in ESG reporting to formulate helpful guidance to include in platform content.
- Understand and monitor the technical domains related to delivering your products and solutions such as online reporting platforms, framework specific Excel templates, questionnaires, standards and guidelines.
- Understand client needs, and work with internal stakeholders to deliver solutions to meet the requirements of reporting frameworks
- Be the voice of the customer and empathize with client pain in all aspects of the product development life cycle and delivery process.
- Support other Envizi teams by contributing to product marketing, pricing discussions, services implementation, client services support, help desk queries and provide input into the overall Envizi product roadmap when required.
- Foster and drive a customer centric, agile development culture, document product requirements in the form of user stories and acceptance criteria.
- Curate product back-log(s) and work across teams to set priorities for your products.
- Collaborate with functional groups across the company to deliver solutions including UX/Design, Tech Leads, Developers, QA teams, other Product Managers, service delivery teams, sales and marketing.
- Develop and maintain a suite of content for your product, e.g product updates, release knowledge base articles, videos, user guides, supporting the development of sales collateral and internal training materials.

**Required Technical and Professional Expertise**
3 years experience in each of the following:

- Experience with Sustainability: Environmental, Social, and Governance (ESG) reporting best practices, standards, and frameworks. Understanding of evolving global regulations
- Customer and industry experience in identifying, monitoring, and reporting related to ESG use cases.
- Experience with systems and software development processes
- Experience writing detailed requirements and/or agile stories
- Proven interpersonal skills bridging the gap between technical and business focals
- Excellent oral and written communications skills
- Experience working directly with clients
- Proven problem solving skills
- Track record in Product Management best practices including, market analysis, Customer requirements gathering, product strategy and vision development, epic definition, agile product delivery best practices, and customer delivery and support. Experience with Sustainability: Environmental, Social, and Governance (ESG) reporting best practices, standards, and frameworks.
- Customer and industry experience in identifying, monitoring, and r