Product Manager

5 months ago

Markham, Canada IBM Full time

Introduction

A career in IBM Software means you'll be part of a team that transforms our customers' challenges into industry-leading solutions.

We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your Role and Responsibilities

Are you a seasoned Product Manager with a proven track record of successful product ownership and growth? Colleagues regard you as someone who navigates customer outcomes, business impacts, and functional tradeoffs with unparalleled skill. Your communication style leaves team members feeling respected, heard, and understood. Now, imagine channeling your expertise to shape the technology of tomorrow—a force that powers the world around us and yields an impact to be proud of.

Your Key Responsibilities:

- Product Ownership and Growth:
Own a specific product area, collecting detailed requirements, steering growth and continuous improvement while embodying expertise in your product space.
- Agile Team Facilitation:
Foster an Agile team environment across cross functional teams, maximizing productivity throughout the entire product development lifecycle.
- Innovative Development:
Drive innovative development with a roadmap centered on maximizing customer outcomes and minimizing technical debt.
- Strategic Leadership:
Lead your product's strategy by aligning multiple stakeholders, delivering valuable outcomes, and realizing the intended impact.
- Strategic Partnerships:
Establish and support strategic partnerships to amplify the value and reach of your product. Expand functionality and attract an adjacent customer base to drive continued success.

Required Technical and Professional Expertise

Championing the Voice of the Customer:
Demonstrate a track record of championing the voice of the customer. Your approach includes conducting customer-driven usability studies and hypothesis-driven experimentation.

Passion and Curiosity for Innovation:
Exhibit deep passion and curiosity, driven by a desire to create innovative solutions. Your decisions are informed by data-driven insights that fuel your commitment to transformative solutions.

Financial Acumen for Commercial Success:
Showcase strong financial acumen, with an ability to develop a compelling product business case. Drive commercial success through a profound understanding of impacts to P&L and SaaS metrics such as LTV, CAC, and NRR.

End-to-End Product Development Expertise:
Leverage your experience in driving product ownership and growth across the full product development lifecycle. Provide demonstrable examples of successful product discovery and launch.

Stakeholder Management:
Prove your ability to effectively communicate and manage multiple stakeholder relationships. Rely on influence rather than authority to establish a shared product vision.

Preferred Technical and Professional Expertise

Supply Chain, Sustainability, and/or Environmental Industry Experience

Experience in and deep knowledge of industry challenges and how to serve customers in the Supply Chain, ESG, and/or Environmental intelligence spaces.

Deep Expertise on the Developer Experience

Showcase experience in working closely with developers to optimize experiences across programmatic (API) led interactions and low-no-code configuration requirements for services and customizations.

Experience with Artificial Intelligence

Experience embedding AI into solutions to drive unique and differentiated customer value.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Location StatementMust have the abilit

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