Sales and Support Analyst
5 months ago
**Sales and Support Analyst - for a Canadian Food Manufacturer**
We believe Lou’s Kitchen is a damn good place to work, and here’s why:
**PEOPLE**
We hire people who love what they do; it's this love that comes through in our final product.
**CULTURE**
It's like one big family here at Lou's Kitchen. From compensation to celebrations, we always put our employees first.
**IDEAS**
We are a company built on innovation. We celebrate great ideas and the people who bring them to the table.
**FOOD**
We don't just make food at Lou's Kitchen - we eat it too
**POSITION OVERVIEW**:
Think you’d make a damn good addition to our team? Here’s how you’ll shine:
- Exceptional work ethic, organizational skills, and a sense of humour are critical for this role
- Demonstrated ability to take ownership of tasks
- Great initiative, with a willingness to try new strategies
- Willing to be a part of Continuous Improvement
- Desire to work well in a Team, with the confidence to work independently as well
- Conversational skills required
**THE OPPORTUNITY**
TMF Foods - Lou's Kitchen Ltd. is looking for a talented and passionate individual - a dedicated and innovative individual possessing a sound customer sales and analytical background - to join our team as a **Sales and Support Analyst** at our Stoney Creek facility.
The Sales and Support Analyst supports the Sales Team through providing data analysis and support on customers, merchandising, opportunity, and operations. The Sales and Support Analyst will be required to do extensive data analysis, interact with many groups across all segments and will coordinate and lead monthly update meetings with relevant teams.
**KEY RESPONSIBILITIES**
- Knowledge of customer portals and how to extract customer sales data; run customized customer reports to support account manager in analyzing current business to include Vendor Performance Scorecards, weekly, monthly and Year to Date POS, Market Basket Data
- Provide regular analysis and full detailed understanding of portfolio to justify trends and performance - Promotional performance, ROI, Lost Sales, In-stock %, Fill rates, Cost margin analysis and Ad spend analysis etc.
- Assist account manager as required, Buyer Meetings, trade shows, online setups, portfolio portal submissions, Line Review Preparation, etc.
- Monitor and improve the quality of relevant sales data in the company’s ERP and CRM software
- Responsible for managing customer ad grids and communicating internally on all base and promotional business
- Prepare and validate customer deal sheets; review customer orders vs production plan
- Participate in weekly forecasting consensus calls
- Conduct in-depth analysis of sales data to identify trends and monitor KPIs
- Analyze the effectiveness of sales strategies and recommend areas of improvement Report on customer interactions with the company’s sales team
- Monitor selling expenses and provide insights and recommendations to management
- Work with the Sales and Finance teams to provide supporting information as required
- Perform other duties as assigned
**Qualifications**
- Post secondary education in a related discipline
- Strong knowledge of word processing, spreadsheet, database and presentation software
- Advanced problem-solving and analysis skills
- Superior oral and written communication skills
- High level of organization and detail-orientation
- Strong work ethic and willingness to take initiative
- Good attitude toward teamwork as well as the ability to work independently
- Demonstrated ability to multitask and prioritize
- Excellent time management
We offer a competitive compensation and benefit package which includes a pension plan. Come and be a part of something special. If you are passionate about food and think you've got what it takes to join the TMF - Lou's Kitchen team and make us even more awesome, then we would love to hear from you
- We thank all interested applicants; however, only those under consideration will be contacted._
**Salary**: $55,000.00-$60,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Dental care
- Discounted or free food
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: In person
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