Pt - Program Manager (Vancouver)

5 months ago

Vancouver, Canada Connective Support Society Full time

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

REPORTING AND WORKING RELATIONSHIPS
- Reports and is accountable to the Senior Manager of Programs or their designate
- Participates as a member of Connective’s management team
- Liaises with government and community agencies, volunteers, and members of the general public

STATUS
Exempt. This position is open to applicants of all genders.

HOURS
36 hours per week; Monday to Thursday, 0900 - 1600 and Friday 0900 - 1700

KEY ACCOUNTABILITIES
Administration
- Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks
- Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective
- Arranges shift schedules, ensuring appropriate staff coverage
- Implements a system of staff and volunteer orientation, supervision, in service training and evaluation
- Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintained
- Accepts responsibility for the daily and monthly financial and administrative aspects of the programs

Programs
- Makes sure effective, inclusive support programs are designed and maintained
- Supports the overall program strategic direction
- Liaises with other Connective’s staff, especially regarding potential referrals
- Facilitates person-centered planning opportunities for staff and service users
- Develops related program opportunities, available to the individuals in the community
- Ensures that funder’s guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed
- Supervises a diverse range of roles and workers in a supportive housing team

Community
- Maintains effective working relationships with related community services, government/stakeholders and agencies
- Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities

Facilities
- Ensures that the physical facilities fulfill all fire, health and safety regulations
- Ensures that the resource(s) is maintained as a clean, pleasant and safe environment

On Call
- Is available to all resource staff, in case of emergencies; this may include carrying a cell phone 24 hours a day and ensures on call coverage is arranged in their absence

Health and Safety
- Functions as an Occupational Safety and Health (OSH) employer representative and may co-chair OSH committee
- Attends the health and safety training sessions for supervisors
- Participates as the organization’s representative in health and safety investigations mandated by statutory authorities or as directed by the organization
- Supports Connective’s OSH initiatives

Other Duties
- Coordination and Administration of other teams and programs
- All Human Resource Functions - recruitment, training, development

EXPERIENCE AND SKILLS
- A bachelor's degree and/or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience
- Extensive experience and expertise in the Community Living, Mental Health and Criminal Justice System
- Extensive experience in management of the day-to-day aspects of community
- based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques, harm reduction and low barrier housing approach
- Excellent verbal and written communication skill in English
- Knowledge and experience in the areas of group process, individual counseling and crisis management
- Extensive knowledge and experience in hiring, training and supervising staff
- Ability to motivate and organize a staff team
- Administrative experience and strong administrative skills

PHYSICAL REQUIREMENTS
The physical requirements outlined below are non-specific to the position, as such, there may be additional tasks required. Reasonable accommodations will be made for qualified individuals with disabilities though our accommodation process.
- Ability to walk up and down stairs
- Ability to operate a motor vehicle
- Ability to move items weighing up to 50 pounds
- Ability to perform First Aid, CPR, and Naloxone administration
- Ability to remain in a stationary position for extended periods of time
- Ability to complete general housekeeping duties (i.e., sweeping, mopping, wiping areas, laundry, changing light bulbs)

**REQUIREMENTS**:

- Ability to successfully complete a Criminal Records Check
- Ability to successfully complete reference check
- Ability to provide a record of work history
- Proof of COVID-19 vaccination
- Current Emergency First Aid Certificate
- Personal transportation that is in g

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