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Pt - Program Manager (Vancouver)
4 weeks ago
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
ROLE PURPOSE
REPORTING AND WORKING RELATIONSHIPS
- Reports and is accountable to the Senior Manager of Programs or their designate
- Participates as a member of Connective’s management team
- Liaises with government and community agencies, volunteers, and members of the general public
LOCATION
Vancouver, British Columbia
STATUS
Exempt. This position is open to applicants of all genders.
HOURS
32 hours per week; Sunday and Monday, 1600 - 0000, Friday and Saturday, 0900 - 1700
KEY ACCOUNTABILITIES
Administration
- Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks
- Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective
- Arranges shift schedules, ensuring appropriate staff coverage
- Implements a system of staff and volunteer orientation, supervision, in service training and evaluation
- Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintained
- Accepts responsibility for the daily and monthly financial and administrative aspects of the programs
Programs
- Makes sure effective, inclusive support programs are designed and maintained
- Supports the overall program strategic direction
- Liaises with other Connective’s staff, especially regarding potential referrals
- Facilitates person-centered planning opportunities for staff and service users
- Develops related program opportunities, available to the individuals in the community
- Ensures that funder’s guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed
- Supervises a diverse range of roles and workers in a supportive housing team
Community
- Maintains effective working relationships with related community services, government/stakeholders and agencies
- Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities
Facilities
- Ensures that the physical facilities fulfill all fire, health and safety regulations
- Ensures that the resource(s) is maintained as a clean, pleasant and safe environment
On Call
- Is available to all resource staff, in case of emergencies; this may include carrying a cell phone 24 hours a day and ensures on call coverage is arranged in their absence
Health and Safety
- Functions as an Occupational Safety and Health (OSH) employer representative and may co-chair OSH committee
- Attends the health and safety training sessions for supervisors
- Participates as the organization’s representative in health and safety investigations mandated by statutory authorities or as directed by the organization
- Supports Connective’s OSH initiatives
Other Duties
- Coordination and Administration of other teams and programs
- All Human Resource Functions - recruitment, training, development
EXPERIENCE AND SKILLS
- A bachelor's degree and/or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience
- Extensive experience and expertise in the Community Living, Mental Health and Criminal Justice System
- Extensive experience in management of the day-to-day aspects of community
- based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques, harm reduction and low barrier housing approach
- Excellent verbal and written communication skill in English
- Knowledge and experience in the areas of group process, individual counseling and crisis management
- Extensive knowledge and experience in hiring, training and supervising staff
- Ability to motivate and organize a staff team
- Administrative experience and strong administrative skills
PHYSICAL REQUIREMENTS
The physical requirements outlined below are non-specific to the position, as such, there may be additional tasks required. Reasonable accommodations will be made for qualified individuals with disabilities though our accommodation process.
- Ability to walk up and down stairs
- Ability to operate a motor vehicle
- Ability to move items weighing up to 50 pounds
- Ability to perform First Aid, CPR, and Naloxone administration
- Ability to remain in a stationary position for extended periods of time
- Ability to complete general housekeeping duties (i.e., sweeping, mopping, wiping areas, laundry, changing light bulbs)
**REQUIREMENTS**:
- Ability to successfully complete a Criminal Records Check
- Ability to successfully complete reference check
- Ability to provide a record of work history
- Proof of COVID-19 vaccination
- Current Emergency First Aid Ce
