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Field Server Technician

4 months ago

Montréal, Canada Unisys Full time

**Job Description** We Believe in Better**

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.

Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us

**Learn more about Unisys and our key solution offerings**: Unisys, Stealth, CloudForte®, InteliServe

**What success looks like in this role**:

- Provides support for software, hardware, and networking support for desktops, laptops, and servers
- May perform break/fix on laptops, desktops, or windows servers
- May Provides Support for Enterprise Products
- Performs disk replacement on enterprise storage products
- Installs and maintains PCs and associated software, networks, servers, and peripherals
- Supports network products from operational and maintenance perspectives
- Performs installs, moves, adds, and changes as required
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor, and dress.
- Ensures customer satisfaction throughout the service delivery transaction.
- Ensures client-specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

**You will be successful in this role if you have**:

- High school degree required
- 3-5 years hands on technical experience
- Troubleshooting software and hardware problems
- Excellent analytical and client communication skills
- Client and/or governmental clearance may be required
- Police or criminal background verification may be required

ZRD2

LI-MT1
- MUST be fluent in Canadian French, both oral and written. _

**A term/condition of employment and in order to be considered for the advertised role, proof of vaccination will be required at start date.**

**eeo**

Notice For U.S. Applicants: Unisys is an Equal Opportunity Employer - Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity