Creative Operations Manager

2 weeks ago

Vancouver, Canada Lululemon Full time

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team
The Global Brand Creative Operations team is a partner to the Brand Creative team and is tasked with enabling best-in-class brand storytelling and creative experiences.

This team owns operationalizing the creative process to deliver creative campaigns and initiatives.

**a day in the life**: what you’ll do
The Creative Operations Manager is responsible for managing creative projects within a studio from brief to delivery. They will drive processes for the team, supporting a culture of excellence and the values of the creative team.
- Manage projects against the Creative Studio Operating Model, ensure team is prepared to meet gates and deadlines
- Manage cross-functional communications and workflows, ensuring effective exchange of campaign information.
- Manage day to day tasks, including feedback from Creative Leaders and key stakeholders
- Manage and deliver everything from 360 campaigns to quick turnaround creative projects
- Help ensure creative response is on brief and budget
- Manage creative partners working with the studio
- Information hub ensuring creatives have the latest materials and information and work closely with cross functional operations partners to enable the creative work
- Support resource planning, tracking and reporting
- Input creative updates into Project Management Software
- Asset management and trafficking

**Qualifications**:

- 8-10 years of direct experience in creative teams for large retail e-commerce or creative agency/production experience specific to the apparel/footwear industry
- Experience working with external creative and production partners
- Positive approach to problem solving through analytical thinking and operational efficacy
- Ability to prioritize multiple projects and tasks, with project changes, and reliably meet deadlines
- Must be able to work to strict deadlines and keep the team on course
- A genuine passion for brand creative and creative operations
- Must be a self-starter, critical thinker, team player, thrives working in a fast-paced entrepreneurial environment, organized, detail oriented, collaborative, and flexible
- Strong sense of ownership and accountability
- Ability to travel domestically & internationally

must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes
Authorization to work in Canada is required for this role.

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